"It was so easy to order contacts and direct bill our insurance"
"The ordering process is simple and straight forward and the contact lenses arrive in a short amount of time."
"Great prices, the website is easy to use and the discount codes for my next purchase are fantastic!"
"Quick and inexpensive to purchase online. "
"As a long time customer, I was expecting a free shopping to my orders."
"Submitting my insurance claim was so quick and easy."
"Easy to order and nice discounts."
"Wish received more deal for being long term customer "
"Great interface, easy to shop"
"I've been ordering contacts from CE for a number of years, always responsive to any requests and never disappointed in the product or customer service. Quick and easy to reorder my contacts. "
“Thank you for your amazing 5/5 star review! We are thrilled to hear that you have been a loyal customer for years and have always been impressed with our service and products. We truly appreciate your support and look forward to continuing to provide you with quick and easy contact reorders in the future.”
"Efficient, easy, fast - couldn't be more easy to order contacts. "
"Very easy to find my contacts and order. And a way better deal than other places I've looked."
"Logged in and my eye prescription and previous order was saved. Reordering was ridiculously easy"
"Expensive but still not as bad as somewhere else, **** you don't have free shipping"
"Why do I get 20% discount for this order only? My last order was 25% discount, it's perfect for me."
“Thank you for your feedback. We appreciate your loyalty and understand your concern regarding the discount on your recent order. Our goal is to ensure you receive the best value on your purchases. We will review your account and recent order details to find the best promotion available for you. Our team will reach out to you shortly to assist further and ensure you are satisfied with your order.”
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“Thank you for your loyalty as a long-time customer. We apologize for any confusion regarding the free shipping offer. Please note that sometimes special promotions or discounts may not be compatible with free shipping. We understand your expectations and will review your order details to ensure you receive the best possible assistance. Our team will contact you shortly to discuss your order and address any concerns you may have.”