"But shipping and handling extra"
"Prices are very high, and you surprise us with a mindless $13 processing fee and $13 delivery fee at checkout. It cancels out any discount that was applied."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"I checked several different sites, these were the cheapest!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found the best prices with us after checking around. Your satisfaction means the world to us, and we can't wait to keep providing you with amazing deals. Keep spreading the word!”
"Excellent excellent excellent "
“We are absolutely thrilled to receive your fantastic review! Thank you for taking the time to share your experience with us. Your enthusiasm and support mean the world! We can't wait to serve you again soon!”
"Always super easy and fast! Best way to order contacts!"
“Wow, thank you so much for your amazing review! We're thrilled to hear that you find our service super fast and easy. It's our goal to provide the best experience for ordering contacts, and your kind words truly inspire us to keep delivering great results. We're so glad you're satisfied and look forward to serving you again soon!”
"Best spot for contacts - discounted prices and amazing service. "
“Wow! Thank you so much for your incredible review! We're thrilled to hear that you found our service to be accurate, fast, and affordable. It's fantastic to know that you're loving our discounted prices and amazing service! Your support means the world to us, and we can't wait to serve you again!”
"a few clicks and your done. i recommend CX"
“Thank you so much for your fantastic review! We're thrilled to hear that you found our service simple and that you got a great deal! Your recommendation means the world to us, and we appreciate you taking the time to share your experience. Happy to have you on board!”
"Although I hadn’t ordered in over a year (as I don’t wear contacts very often), it was incredibly easy to reorder the same contacts I had previously bought, which I appreciated because I needed them urgently for a camping trip!"
“Thank you so much for your fantastic review! We're thrilled to hear that reordering your contacts was a breeze, especially with your camping trip in mind! It's wonderful to know we could help you get what you needed quickly. Your satisfaction means the world to us, and we can't wait to serve you again!”
"Looking forward to try new lenses."
“Thank you so much for your amazing review! We're thrilled to hear that you found our website efficient. We're just as excited for you to try out the new lenses! Your satisfaction is our top priority, and we can't wait to serve you again soon!”
"I was paying about $100 more for the exact same contacts at my Optometrist, and needed to order 2 weeks in advance. This will be my go to for contacts going forward , only 4 days to receive as well."
“Thank you so much for your amazing review! We're thrilled to hear that you found great prices and a quicker delivery time with us! It's fantastic to know that we could make your contact lens shopping easier and more affordable. We can't wait to serve you again in the future!”
"Fast and easy to order, love the rebate"
“Thank you so much for your fantastic review! We're thrilled to hear that you found the ordering process fast and easy. Your satisfaction means the world to us, and we can't wait to serve you again!”
"I have been using ContactsExpress for over 3 years and have found the pricing, service and delivery to be excellent."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you've been a loyal customer for over 3 years and that our pricing, service, and delivery have exceeded your expectations. Your support means the world to us, and we can't wait to continue providing you with excellent service in the future!”
"very user friendly and easy to use"
“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our platform user-friendly and easy to navigate. Your feedback means the world to us and motivates our team to keep improving!”
"I can always count on getting a discount for my very expensive contacts "
“Thank you so much for your fantastic review! We're thrilled to hear that you appreciate our pricing and discounts on your contacts. It's always our goal to provide great value to our customers, and it's wonderful to know we are meeting your expectations. We look forward to serving you again soon!”
"At any moment I had the opportunity to write the code received on my phone to obtain the free item Polarised Solar Glasses"
“Thank you for bringing this to our attention. We will look into this matter and reach back out to you as soon as possible with assistance on how to redeem the offer. Your satisfaction is important to us, and we want to ensure you receive the benefits of this promotion.”
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that you found our prices great! We appreciate your understanding regarding the shipping and handling costs. Your feedback is invaluable to us, and we can't wait to serve you again soon!”