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Product & services pricing
4.69/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.69/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-07-23

Ordering was easy

"Awesome so far ... We shall see how fast they ship :) "


Rep reply posted 2024-07-23
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for the awesome feedback! We're thrilled to hear that ordering was easy for you. We're working hard to get your order shipped out to you as quickly as possible. Stay tuned for updates on your shipment!”


Verified
5/5

2024-07-23

"Great prices
Easy to use website
"


Rep reply posted 2024-07-23
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying our great prices and finding our website easy to use. Your feedback means the world to us!”


Verified
5/5

2024-07-23

Easy-Peasy

"I went online, and click click and they gave me a welcome coupon! ....I hope it arrives earlier as I paid for extra for express shipping! "


Rep reply posted 2024-07-23
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you for your wonderful feedback! We're thrilled to hear that you found using our website easy and that you were able to take advantage of our welcome coupon. Your order will be shipped via express shipping, so you should receive it in no time. We appreciate your support and hope you enjoy your purchase!”


Verified
5/5

2024-07-22

return procedure

"I needed to return and no fuss. I proke to a person on the chat and received my return label."


Rep reply posted 2024-07-23
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your wonderful 5/5 star review! We're thrilled to hear that our return procedure was fast and hassle-free for you. It's great to know that our chat support team was able to assist you promptly with getting your return label. We appreciate your feedback and look forward to serving you again in the future.”


Verified
5/5

2024-07-22

Great Experience

"Fast and easy. The came quickly last time I ordered."


Rep reply posted 2024-07-22
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for the amazing feedback! We are thrilled to hear that you had a great experience with our fast and easy delivery service. We appreciate your support and look forward to serving you again soon!”


Verified
5/5

2024-07-22

That was easy

"My previous history loaded in seconds and I was through and paid in another few seconds. "


Rep reply posted 2024-07-22
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“We are thrilled to hear about your positive experience with Contactsexpress.ca! Thank you for sharing your feedback, and we look forward to helping you with all your future needs.”


Verified
5/5

2024-07-22

Super rapide et efficace

"Ça prend 30 secondes et la commande est déjà passé! Ne reste qu'à voir si je vais vraiment recevoir ma commande d'ici jeudi (nous sommes lundi) comme promis dans la commande."


Rep reply posted 2024-07-22
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you for the amazing 5-star review! We're thrilled to hear that you found our service quick and efficient. We're working hard to ensure that your order arrives by Thursday, and we're grateful for your trust in us. Let us know if you need any further assistance!”


Verified
5/5

2024-07-22

Eye Love Contact Express

"Love this company - website is easy to navigate, shipping is accurate and quick!"


Rep reply posted 2024-07-22
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for the amazing feedback! We're thrilled to hear that you love our website and that you had a fantastic experience with our shipping process. Your support means the world to us!”


Verified
5/5

2024-07-22

" IT WAS GREAT! EASY TO USE! LIKE THAT THEY HAVE DIRECT BILLING NOW"


Rep reply posted 2024-07-22
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“We're thrilled to hear that you had a great experience using our services! We're constantly looking for ways to improve and your feedback means the world to us. Thank you for choosing Contactsexpress.ca!”


Verified
3/5

2024-07-21

Promo my foot

"I had to try 4 different Promo’s not sure why, but initial Promo was 25% then 20% in the end I only got 15% off!
"


Rep reply posted 2024-07-22
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you for sharing your experience with our promotional codes. We apologize for the inconvenience you faced while trying to apply the correct promo code. Our team will reach out to you shortly to assist in applying the correct promo code and ensure you receive the right discount.”


Verified
2/5

2024-07-21

Coupon codes minimums are BS

"I have a MASSIVE issue with advertising 15% off coupon codes and then at the checkout realizing I needed to spend a minimum purchase value of $129!!!!
What is the whole point?!? I get it on the company level but just **** spare the consumer the time and energy by just stating that in the email.
Offer coupon codes for smaller minimums…then you may have more consumers coming your way for smaller purchases.
Other than that it’s false advertising.
"


Rep reply posted 2024-07-22
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you for your feedback regarding our coupon codes. To address your concern, we do offer coupon codes for orders under $129 as well. Our team will reach out to you shortly to provide you with a suitable coupon and assist you further. Your feedback is valuable to us, and we are committed to improving our communication and customer experience. Thank you for bringing this to our attention, and we look forward to resolving this for you.


Verified
5/5

2024-07-21

No Hassle. Quick delivery

"Great prices. No hassle. Fast delivery. Items are in stock. No waiting."


Rep reply posted 2024-07-22
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had a seamless shopping experience with us. We appreciate your support and look forward to serving you again soon!”


Verified
5/5

2024-07-21

Afordable

"Found what I wanted within a reasonable price"


Rep reply posted 2024-07-22
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“We're thrilled to hear that you found exactly what you were looking for at a great price! Thank you for choosing Contactsexpress.ca for your needs. Your satisfaction is our top priority!”


J2C
Verified
5/5

2024-07-21

I CAN SEE

"Super simple, quick, efficient order process"


Verified
5/5

2024-07-20

"I enjoyed having this option to purchase new glasses"