"I had to try 4 different Promo’s not sure why, but initial Promo was 25% then 20% in the end I only got 15% off!
"
"I have a MASSIVE issue with advertising 15% off coupon codes and then at the checkout realizing I needed to spend a minimum purchase value of $129!!!!
What is the whole point?!? I get it on the company level but just **** spare the consumer the time and energy by just stating that in the email.
Offer coupon codes for smaller minimums…then you may have more consumers coming your way for smaller purchases.
Other than that it’s false advertising.
"
“Thank you for your feedback regarding our coupon codes. To address your concern, we do offer coupon codes for orders under $129 as well. Our team will reach out to you shortly to provide you with a suitable coupon and assist you further. Your feedback is valuable to us, and we are committed to improving our communication and customer experience. Thank you for bringing this to our attention, and we look forward to resolving this for you.
”
"Great prices. No hassle. Fast delivery. Items are in stock. No waiting."
“Thank you so much for your fantastic review! We're thrilled to hear that you had a seamless shopping experience with us. We appreciate your support and look forward to serving you again soon!”
"Found what I wanted within a reasonable price"
“We're thrilled to hear that you found exactly what you were looking for at a great price! Thank you for choosing Contactsexpress.ca for your needs. Your satisfaction is our top priority!”
"Super simple, quick, efficient order process"
"I enjoyed having this option to purchase new glasses"
"I needed contacts quickly and my regular site couldn't ship any sooner than 3 weeks. This site was super easy to navigate and order from, plus they provided shipping within 1-4 days. I was very impressed!"
"My family all has coverage with same insurance company. But I have to place 2 separate orders, which then is double the shipping coverage. Should be able to do more than one order together to save on shipping"
“Thank you for your feedback. Our team will reach out to you shortly to assist with adjusting your order and addressing the shipping costs. We appreciate your patience and are here to ensure a smoother experience for you and your family. Thank you for bringing this to our attention, and we look forward to helping you with this matter.”
"I'm glad they were able to fill my prescription as other websites neglect to have an option for an astigmatism. Price was fair, and if they show up within the projected delivery window they gave me, I'll be a happy customer. "
"Easy to order! Lots of contact lenses choices. I am very satisfied. Will order again."
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience ordering with us and that you found our contact lens selection satisfying. We can't wait to serve you again for your next order!”
"Never any issues! Thank you :)"
“We are thrilled to hear that you had a great experience with our service! Thank you for your kind words and for choosing Contactsexpress.ca. We truly appreciate your support!”
"Always ships very quickly thank you "
“Thank you so much for the fantastic feedback! We're thrilled to hear that your orders always arrive quickly. Your support means the world to us!”
"Had previously ordered had upgraded on file very easy!!"
“We are thrilled to hear that you had such a positive experience with your recent order! Thank you for your continued support and for taking the time to leave us a fantastic 5-star review. We truly appreciate your business and look forward to serving you again in the future.”
"The site was quick and easy to use. "
“Thank you for your amazing feedback! We are delighted to hear that you found our website quick and easy to use. We appreciate your support and hope you have a great summer with your new lenses!”
"Needed some in a hurry and you guys came to my rescue. Lol. "
“Thank you for choosing Contactsexpress.ca for your needs. We appreciate your positive feedback and look forward to serving you again in the future.”
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“Thank you for sharing your experience with our promotional codes. We apologize for the inconvenience you faced while trying to apply the correct promo code. Our team will reach out to you shortly to assist in applying the correct promo code and ensure you receive the right discount.”