"Very happy with my experience ordering contacts from this company."
"ContactsExpress always gets my contacts to me right on time. Even when i put off ordering them, they arrive 1-2 business days later. Orders are always correct and in good condition!"
“Thank you so much for your fantastic feedback! We are thrilled to hear that your orders always arrive on time and in perfect condition. We truly appreciate your support and look forward to serving you again soon!”
"I was waiting for them to get ahold of my prescription because I'm sure I got it wrong but I never recieved the contacts that I paid over 70 dollars for"
“We apologize for the inconvenience you've experienced regarding your contact lens order. We're more than happy to assist you in obtaining a replacement with the correct prescription. However, it seems there's a delay in receiving the prescription from your eye doctor. We'll continue to follow up with them to ensure we have the accurate information needed to fulfill your order promptly. In the meantime, if there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to let us know. ”
"Good price and good customer service"
“Thank you so much for the amazing review! We are thrilled to hear that you had a great experience with our service and customer support team. Your feedback is greatly appreciated!”
"Shipping was so quick. Thanks"
“We're thrilled to hear you had a great experience with our quick shipping! Thank you for choosing Contactsexpress.ca!”
"I’ve ordered a couple times, both glasses and contacts. With my glasses I received a call to inform me they did not meet their high standards and they were fixing before sending. The delivery was quite fast!"
“Thank you so much for your amazing review! We're thrilled to hear that you've had a great experience with our customer service and fast delivery. We always strive to provide the best quality products and service to our customers. We truly appreciate your support and look forward to serving you again in the future!”
"I bought "1 day Acuvue Moist for astigmatism" contact lens. It is a product I previously bought from an optometrist, so I was sure they would "fit", with the proper Base Curve and Diameter. After a new examination from my optometrist, I asked a copy of my prescription and order new lenses online. I choose Contactsexpress.ca because site was including "astigmatism" correction and selling a product I was knowing. Shipping was fast. I received exactly the same product ( made in USA) I was buying from my optometrist, but cheaper + get also the "new client rebate". Very satisfied and would by again.
Michel
Montreal "
“Thank you so much for your amazing 5/5 star review! It's great to know that our site made it easy for you to find the lenses you needed with the correct specifications. We're delighted that the shipping was fast and that you received the same high-quality product at a better price. We appreciate your support and look forward to serving you again in the future!”
"So easy and so quick! It’s fantastic!"
“We're thrilled to hear that you had such a great experience with Contactsexpress.ca! Thank you for taking the time to share your positive feedback. Your satisfaction is our top priority, and we're so glad we could provide you with fantastic service. Thank you for choosing us!”
"I had an issue with my order and it was taken care of immediately with friendly and professional services. "
“Thank you so much for your glowing review! We are thrilled to hear that our customer service team was able to assist you promptly and professionally. Your satisfaction is our top priority, and we appreciate your feedback.”
"Really hard to navigate and very shady looking. Took a while to get a coupon. And I should get free sets of sunglasses as a returning client!"
“We’re sorry to hear about your recent experience on our website. We value our returning customers and understand your expectation for rewards. We’re constantly reviewing our promotions to ensure they meet our customers’ needs. We will reach out to you shortly to assist you further and make your experience better. We appreciate your patience and understanding.”
"Delivered within 3 days-perfect!"
“Thank you so much for the amazing review! We are thrilled to hear that you had such a positive experience with Contactsexpress.ca. We strive to provide fast and reliable service, and we are so glad we could meet your expectations. Thank you for choosing us for your contact lens needs!”
"Thank you for the easy and effective experience."
“Thank you for the amazing 5-star review! We're thrilled to hear that you had an easy, quick, and affordable experience with us. We appreciate your feedback and look forward to serving you again in the future!”
"Is an awesome experience everytime great service and very helpful "
“Thank you so much for the amazing review! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again soon!”
"I had buy a glass and it’s amazing as my expectations "
“We are thrilled to hear that you are enjoying your glass purchase! Thank you so much for the glowing review and for choosing Contactsexpress.ca for your shopping needs. We truly appreciate your support and hope to serve you again soon.”
"...chat ai not great, but agent came in and helped"
“We're thrilled to hear that you had a great experience with our agent! Thank you for your feedback and for giving us the opportunity to assist you. We appreciate your support and look forward to serving you again in the future.”
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“Thank you so much for your fantastic review! We are thrilled to hear that you had an excellent experience with our customer service team. We appreciate your support and look forward to serving you again in the future.”