"Unhelpful and did not want to understand what I was saying .they did not want to own up to their responsibilities ."
"I will never buy from DHGATE I was scammed never received my item at still not resolved refund yet every time I contacted customer service they kept repeat same questions all the time "
"No one helped me. At the moment I don’t have the purchase and no money "
"Issue still not resolved. Orders were cancelled due to not being able to use ANY of my cards. "
"Ordered in August. Seller never shipped. In November I finally had to get HDGate to contact seller. He wanted more money so I cancelled my order. I’ll buy elsewhere."
"Just wish the shipping did not take so long other then that I love it "
"ho comprato della merce e mi e arrivata la stessa merce .ma di unaltro colore e rotta.e non mi vogliono rimborsare o sostituire merce.non comprero piu se non mi sara risolto il proplema"
"Not a positive experience"
"Great service, outstanding , very happy"
"Super en fast answers from customers service "
"Got some jerseys which were perfect but one arrived which was wrong colour, messaged seller who was rude responding so didn't bother to take it further. Also paid extra for item to be delivered within 22 days and still waiting on it 6 weeks later, again customer service bad..don't think I'll order from dhgate again after this"
"After numerous times to contact the seller of some merchandise that didn't work and contacting DHGATE I was let down and totally disappointed for someone who has spent thousands of dollars and had more in my cart its starting to make me look into other distributors for merchandise "
"Delivery time takes weeks longer than it should "
"I order some stuff on September 21 i was waiting for like a month just to get an email where they said im getting a refund cuze the seller give me a wrong tracking number "
"Seller was none responsive for 6 months on a paid order, DH gates did not step in to help as requested. I am out $70 US, I will stick with Allybaba, much better sellers and customer service."