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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2019-01-17

Just what we needed!

"Received it within 2 days and they even helped me find what we needed."

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5/5

2019-01-05

Fast and cut to size!

"Great experience with dkhardware"


3/5

2019-01-04

Order processed

"It seem to take a long time for my order to get processed.
I just ordered three more of the same locks just a couple days ago. I still have not received any information that my has been processed.....
"

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5/5

2018-12-31

Good Job

"The items were just as I ordered. Thanks"

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5/5

2018-12-27

Enjoyed Ordering - Great Selection - Great Pricing

"Second order from them. Good customer service needed to make a change once ordered and they fixed on phone in minutes. Great selection and price. We order for use in small scale furniture manufacturing."

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5/5

2018-12-27

Excellent

"Excellent Service
order received quickly. All the products from CRL orlando
"


1/5

2018-12-26

Add stated self-adhesive all I have is handles and these handles do not stay attached to the glass

"Add stated self-adhesive all I have is handles and these handles do not stay attached to the glass"


5/5

2018-12-26

excellent service

"order received quickly. All the products from CRL"


4/5

2018-12-19

Good Supplier

"Delivery was a bit slow, but the price was excellent and I got the product I expected. "


2/5

2018-12-17

missing parts

"I have received glass sink and the stand without appropriate clips, they were wrong size for the glass countertop. I have to buy them from another company "


3/5

2018-12-17

Not impressed

"I ordered eight RV style windows totaling over $1500. I got receipt of payment and an email stating that tracking info would be sent when the items shipped. Never happened. I had to contact the company after 2 weeks to find out the status of my shipment and the representative I spoke to could not provide any information. The next day I get an email notification saying that a freight truck is on its way to my business. The truck never showed. The following day I got my shipment but it was short 2 windows. When I contacted DK to resolve this issue I had to basically demand that they send me the rest of my shipment and they basically treated me like some kind of criminal. After phone tag with multiple representatives they agreed to ship me my windows that I did not receive. when they arrived the hardware necessary for installation was missing. Long story I know... "

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3/5

2018-12-06

Drop Ship address error

"Somehow the shipping address I gave DKHardware didn't get to the manufacturer correctly, and the shipment was delayed by over two week."


1/5

2018-12-05

Product defective and customer support is non-existent

"Do not buy from this company. I purchased over $300 worth of cabinet pulls. I needed an adjustable one and their price was competitive. They guaranteed shipment same day. When they did not ship, I contacted them. It took almost 2 weeks for shipment. And that was AFTER I contacted them. Then I received the product and several were scratched. 1 came broken (missing a part) and then I was missing 1 completely. Unfortunately, I did not notice this immediately as I was having the cabinets painted and didn't install them until finished. When I noticed I contacted them and they did not care as it was past the 30 days. By 2 weeks! "

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5/5

2018-12-04

DK hardware - Great Hardware

"Always the quality I expect. I have made several purchases and the items live up to my expectations."


5/5

2018-12-03

Super fast delivery

"Got our hinges super quick. Will be using DK Hardware for all our hardware needs in the future. Great customer service too!"

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