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Verified
5/5

2004-09-15

"DangerDen was great. The item was shipped very fast and in good condition. The service staff was very professional too. Speedy replies to my questions and polite as well.
"

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Verified
5/5

2004-09-15

"I ordered a complete setup to cool my CPU from these guys and they ROCK! Not only are all the parts beautifully manufactured and leak free, their customer service is awesome. I had ordered some fittings that wouldn't work with what I had gotten and they called me up and asked me if I wanted to change them!

I have only two gripes, and that’s that the screws for my reservoir were flat head screws as opposed to Phillips head, and their ordering system doesn't work in Mozilla Firefox 9.3. Other then that, Danger Den gets an A+!
"

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Overall quality of the company
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Is committed to quality products and services
Is consumer focused
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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
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Overall web site
Web site reliability
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Verified
5/5

2004-08-27

"Danger Den is great. Fast order processing and the products are excellent quality. Your #1 place for all watercooling needs."

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Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
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Verified
5/5

2004-08-26

"made my first time ordering from these guys, very very prompt service. everything came very neatly packaged. if i need more watercooling parts, they will probably be my next source."

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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
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Verified
5/5

2004-08-24

"Components are of high quality.
The FedEx Ground shipping for small packages is very slow, package was received several days later than indicated by FedEx.
All things send, I would recommend Danger Den products to all.
"

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Verified
5/5

2004-08-16

"Very Fast shipping and good customer service. i ordered a waterblock for my video card and i received it 2 working days later, the quality of the waterblock is also top notch , i'll be doing buisness with them again."

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Is easy to do business with
Is committed to quality products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
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Verified
5/5

2004-08-11

"Delivered by FedEx to Norway in FIVE days!!!!!!!!!
WOW!
Extremely satisfied.
I will always make my orders at Dangerden.com when they have what I need.
Unbelivably fast delivered!!!!!!!
Products seems of extravagant good quality.
This is High-End watercooling products!!! PERIOD!
"

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Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-08-10

"Awesome people those guys and gals over there at Danger Den"

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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support

Verified
5/5

2004-08-10

"I have been ordering from these guys for the past 2 years. I made about 6 differant orders in all. My orders were either send out the same day or the next day. They ship VERY fast.

Their customer service is amazing. I called them up because the aluminum on the Maze4 GPU was corroding (probably my fault), they quickly sent me out a replacement for free. They make sure you get what you want and as soon as possible.

The quality of the waterblocks are second to none. They are beautifully made and perform exceptionally well.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-08-10

"If you're looking to water-cool your computer, DangerDen is the first place to look. "

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Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Web site being easy to use

Verified
5/5

2004-08-06

"My beautiful waterblock arrived quicker than expected, only for me to realize that I had made an error and ordered the wrong fitting size. To their credit, DangerDen Promptly Fedexed me the correct fittings for no charge, even though it was my mistake. That's how you get loyal customers. All of my watercooling purchases in the future will be from dangerden."

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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
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Verified
5/5

2004-08-05

"Awesome customer service!! I purchased a water cooling kit from Danger Den and have been extremely satisfied with the high quality of it. I also ordered a 6800 water block the day they came out. When the 6800 block arrived one of the parts broke in shipping. I emailed danger den and they are overnighting me a replacement. Fantastic product, very friendly- highly recommended!"

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Pricing of products and services
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Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
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N/A
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Speed of web site
Web site being easy to use

Verified
5/5

2004-08-03

"First time Liquid user, it would of been nice to have some good directions. On their site they have a set to download and in the reviews they also had instructions and it looked like none of the set ups matched each other. My biggest concern was the BOLD FOLLOW FLOW PATTERN text but never seen a flow pattern marked. I mark that up as being new and no knowing what to do.

Other than that they were out of the reservoir I wantend and they took the time to ask what option (out of the 3 they gave me) I wanted to take on that. Usually post will ship without or replace with thier choice.

It arrived fast and so far its running great. I will stick with Danger Dan for all of my liquid cooling.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
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Being easy to reach
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Resolving problems
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Overall web site
Web site being easy to use
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Verified
5/5

2004-07-30

"You guy's Rock!!!!! i have always had a pleasant experience with you.I ordered something late wednesday by 2 fedx express july 28 and recieved it friday 30th great now i can finish what i had planned...thanks alot!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-07-28

"Greatest online ordering experence ever, had some problems with out-of-stock products, promptly was e-mailed and made a replacement, techs where friendly and quick to respond, shipping across country in good time, product in good condition, the only damage was when i dropped my thermochill 120.2 on the plastic barb, can replace, no fault of Dangerden.com
will do buisness again
HIGHLY RECCOMENDED FOR HIGH QUALITY WATERCOOLING

ordered:
-2 maze 4 amd blocks
-black ice extreme II (out of stock, replaced with a thermochill 120.2)
-Round resovior
-15" clearflex tubeing
-bunches of hoseclamps

arrived 4 days from shipping, even after problems
good job dangerden
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site being easy to use
Speed of web site
Web site reliability