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Verified
5/5

2004-07-26

"Very very nice selection, great prices and quality products. Fast delivery too, shipped within 24hrs after placeing order. Nice job Danger Den!"

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Verified
5/5

2004-07-22

"This is my second order from Danger Den and both times I have been very pleased with all their products and their service. The website said that they would probably not be able to ship for 3-5 business days, but this was untrue; my order was sent the very next day. I would definitely recommend this reseller to anyone shopping for water cooling supplies. They have great service, good prices, and they don't jack up shipping and handling prices like many other companies."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Verified
5/5

2004-07-22

"Extremely helpful, will go out of their way to satisfy you. Customer support was superb when I received a defective component. I'lll use them from now on for all my needs!"

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Overall quality of the company
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Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-07-21

"Great service and everything was packaged well. I have placed many orders and they all have been top notch. Thank you Danger Den for making a great product backed by great service and support. Looking ofrward to many more orders.

EDIT:

Thanks Debbi for the help!

"Water, the life of great over clocks"
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-07-15

"they had great prices and when i ordered my stuff it told me to allow 3-5 days for processing and it already shipped today and i just put in the order 12 hours ago.
will definately order from the again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Being easy to reach
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Resolving problems
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Being knowledgeable
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Being trustworthy
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Making decisions on their own
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Verified
5/5

2004-07-08

"First time I've ordered from DangerDen, but I will purchase from them for all of my watercooling needs. Placed my order at 1 AM and they had it shipped by 5:45 PM! Amazing!"

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Verified
5/5

2004-07-06

"Proabably the best water cooling company out there. The customer service is excellent. I had a question regarding the 12 volt pump and they responding back with plenty of information regarding my question. Thanks Dan/Sean. I have bought things in the past but I have never had the chance to leave them those perfect feedback for them. Their prices are reasonable and the customer service is outstanding. I will definetly buy water blocks from danger den in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-07-01

"Havent Received My equipment, nor have I had any reason to contact Danger Den. Order has been shipped only 16 hours after I ordered with FedEx. Tracking Number good. Nice Site, Nice Prices, and quick shipment. No Compalints here."

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Verified
2/5

2004-07-01

"This order is the third time dangerden has sent me the wrong item. I purchased 10 feet of 3/8 inch ID tubing, and was sent 1/2 inch. They've also sent me the wrong pump TWICE.
While the quality of all products with the exception of their circular reservior is beyond comparison, they do take a long time to answer any emails (upwards of five days), and they have a very insecure ordering process, including showing your password in plaintext in both the order page and the order reciept email. Occasionally, the server also will not accept a postal code if you are recalling information from a previous order.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-06-26

"I bought a watercooling set from them and it's just perfect. After I made my order, I wanted to add some more items to my order and that was no problem. Kathi, from the order department was very helpfull to me. I don't know if she ever reed this, but thanks a lot!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Making decisions on their own
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Being knowledgeable
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Being trustworthy
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Being easy to reach
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Overall web site
Web site being easy to use
Speed of web site
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Verified
5/5

2004-06-22

"very helpful and very prompt service.im very satisfied with danger den products however i would like instructions to be included with the product."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Resolving problems
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Being easy to reach
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Being trustworthy
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Making decisions on their own
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Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-06-11

"Ordered some new water blocks and tubing for a P4
Quick to respond to email
Order was shipped next day with email fedex tracking number
Third time ordering from them everytime was very smooth
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Making decisions on their own
Resolving problems
N/A
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
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Overall web site
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Verified
5/5

2004-06-10

"Great product, great packaging, fast shipping. Only wish it came with mounting instructions that way i didnt have to put my computer back together just to visit their website."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A

Verified
5/5

2004-06-08

"I am extremely pleased with Dangerden as always. This is my third order from them and they shipped the product within literally a day. Their products are high quality and my watercooling system I built over a year ago is still running strong with NO trouble. I do recall one instance where my reservoir did crack and begin to leak, they replaced it no questions asked. These guys are the way to go with high quality watercooling parts. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-06-02

"I was extremely please with Dangerden's products, and decided to place an order with them yesterday. My motherboard was scheduled for deleviry today, so I wanted to have everything on hand in order to complete my system. I went ahead and placed my order with overnight shipping, and just prayed that it would somehow be shipped out the same day. I called Dangerden just to confirm my order and inquire into when the order would probably be shipped out. I was told that they might be able to get it out the same day but would be unlikly due to the fact that orders placed over the holiday weekend would be a priority. I then called later that evening just to check and see if it went out and was told by someone else that orders do not go out the same day as they were placed. Disapointed and somewhat frustrated I resigned myself to the fact that I would just have to wait an extra day to get my waterblocks. Until I checked my email later that night only to find out that might order in fact DID go out that day, and would reach me today in record time. Nice Going Dangerden! Thankyou for your wonderful service, and I'm eager to order anymore Watercooling products that I might need in the future from you."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services