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Verified
5/5

2004-05-27

"I ordered a red Maze 4 GPU block and was very impressed with speed of delivery, since I live in the U.K. Item was very well packaged and everything was in order. Shipping costs were very reasonable too. Many thanks"

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Being trustworthy
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Verified
5/5

2004-05-18

"Th water blocks, rbx and maze 4 chipset, arrived on schedule... This is probably a handcrafted item, so a little patience goes a long way.. First rate appearance and performance. Very flashy with a brass top.. overall i would say im very happy with Danger Den. Hey they even answered the phone when I called. What more can u ask for ? "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
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Verified
1/5

2004-05-13

"It pains me to say that this is horrible sellings. I ordered this product on May 1st, and it didn't even get shipped until 10 days later. My e-mail said it'd be shipped in 3-5 business days, which means it should've been shipped last Friday (the 7th). I doubt i'll buy from again. "

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
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Being updated on the exact date the delivery was sent
Delivering products on-time
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Being knowledgeable
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Verified
5/5

2004-05-12

"Everything was received on time and as ordered. I only had one minor issue, the water block I ordered came with one faulty piece of hardware. Must have slipped by Inspection. Not a big deal."

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Verified
5/5

2004-05-04

"I ordered some items and they shipped the same day. Very effecient. I did not see a product page to purchase a water reservoir though, maybe I just overlooked it. Parts were not too pricey although I have seen some stuff for cheaper; but then you get a cheaper product. Hopefully all goes well when I receive my order."

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
5/5

2004-05-03

"I ordered on Sunday and it was shipped on Monday. This is my third time ordering from DD and all have gone perfect. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Speed of web site
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Web site being easy to use

Verified
5/5

2004-04-22

"very fast and efficient. product received in very good condition... very well packed.. 3 thumbs up :P"

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Verified
5/5

2004-04-15

"These guys are the best. Even though I had a small order, I was given the greatest of care on my custom order."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
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Customer service resolving problems
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N/A
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OBM
Verified
5/5

2004-04-15

"Quick service.. they sent my order within 1 day.

Equipment is of really good quality !
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
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Verified
5/5

2004-04-12

"Awesome product. Instructions would be nice, but if you're considering water cooling, you probably are intelligent enough to figure out how to assemble a system without them. Some sort of guidelines on how to properly configure the system would be appreciated (such as proper order to construct the cooling loop, and mixing ratios for the water and additives). However there are a large enough amount of reviews and write-ups to figure these issues out before hand."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
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N/A
Overall customer service
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Overall web site
Speed of web site
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Verified
5/5

2004-04-07

"Order was complete and arrived in excellent condition."

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Verified
5/5

2004-04-06

"Used before in the past for large order and was very pleased. Just purchased more items from Danger Den and once again am very pleased."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
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Verified
5/5

2004-04-06

"Great company to buy water cooling products through. Not only are their products great but so is their customer service. After i placed my order with them, i got an email from one of the people there asking if the tubing i got was correct (i got a smaller tubing than the size of the openings) Even though i meant to order that size, i still think it was great having them email me and let me know. I also gave them a call to change something on my order, and someone promply picked up the phone and helped me fix a few things on my order. If you are thinking of getting a water cooling system, go through dangerden.com, for great customer service and great products."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
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Web site being easy to use
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Speed of web site

Verified
5/5

2004-04-04

"Danger Den is a great company. I ordered a single heatercore and Hydor L30 pump. They accidentally sent me the wrong radiator, The Double HeaterCore, and I let them know but I decided to keep since I would get better performance with it. There was also a problem with fedex mishandeling my package but I understand that they cant control that."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-04-03

"Great price and speed of shipment. I will definitely be ordering again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
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Being trustworthy
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