"The store has a significant variety of products, with choices in all price ranges, most of them better than local shops. The product quality is variable, but the information offered by the site and customers helps to choose. Delivery is slow but quite reliable, and problems with faulty products are resolved by the shop with good efficiency."

"I ordered about 40 times over the last 2 years and will continue to do so.
I have had some bad experiences with really cheap items (gasoline smell on plastic for example) or a cable for a laptopstand that broke after a week.
I have had a broken charger for a bikelight but DX replaced it for free.
I received a malfunctioning USB flashdrive but I sent it back and received a new one that has been working perfectly.
I'm honestly a bit surprised about the good service for a shop this cheap.
If you steer away from abnormally cheap items and read the reviews first you will be very happy with this shop.
I always keep my order below 22 euro, since shipping is free, you can split up orders easily. In Europe, you don't pay any customs or VAT costs below 22 euro (about 30 USD)"

"I really like this site. Items are generally cheaper than other websites, and there is no shipping cost. Only problem that I encounter so far is stock problem. They were very helpful to solve the problem. DX is one of my suggested websites. rooftr"

"I bought a lipo battery in deal extreme 8 april 2014. The tracking was consfusing . After a month i open a ticket and always the same answaer: "wait one more week". The tracking in China Post:
RC473650802CN 2014 Received by China Post Shanghai Spain 20140413 0959
RC473650802CN 2014 Export Customs Scan Shanghai Spain 20140414 1000
RC473650802CN 2014 Export Customs Scan Shanghai Spain 20140417 1858
RC473650802CN 2014 Export Customs Scan Shanghai Spain 20140421 1341
RC473650802CN 2014 Sent to airline Shanghai Spain 20140426 2036
RC473650802CN 2014 Import Security Scan Shanghai Spain 20140511 2148
RC473650802CN 2014 Import Customs Scan Shanghai Spain 20140512 0118

When I search the meaning of "Import Customs Scan" I found this in the FAQ of China Post:
If you got the status of “Import Customs Scan”, there are two possibilities :
1)If the parcel was original shipped from China and the LOCATION column shows as a China City such as Beijing,Shanghai etc, then it means the parcel was returned back to China from oversea country. Normally the parcel will be send back to shipper and recipient will NOT receive this parcel in future unless the shipper pay extra shipping fee and send it again.

I will NOT receive the item and they dont refund the money because I didnt pay with paypal.

The worst shop I bought. "

"Very good cooperation and professionalism. Satisfaction is bought and cooperate with this seller."

"Il negozio On-Line è ottimo sempre pieno di novità e a prezzi eccezionali.
in oltre l'assistenza post vendita è ottima."

"My credit card was charged for an online purchase I made on Mar 25th. I tried to get on live chat to address my concerns but it seems that option is unavailable. I set up an inquiry ticket on 30 April to which I had no response I placed two previous orders with them before and, despite the lengthy shipment interval, have received the merchandise in good shape. This current problem may make me rethink the possibility of any future business with Deal Extreme.

Update 05/23/14 I received a portion (single item) of the order. I have no idea when the balance of the order will arrive.

Update 05/29/14 The balance of the order arrived in good shape. By the post date the items were shipped within a week of the order. It seems like the Chinese postal system may have contributed to the delay. I would rate DX at 3 to 4 overall."

"Be carefull they send empty boxes.

I did an order: 140317001081921248

And you send me 3 shipments. The 3rd one RC486702891CN were should be a SDD

285412

ibule 1.9" 64GB SATA 3.0 Mini Solid State Disk SSD - Black + White

USD$ 62,0

IT'S JUST AN EMPTY BOX!!!!

The seals and the envelope are closed with no sign of being altered and inside the box there's only a small bubble protector.

--------------------------------------------------------------------------

After reading the answer of dx.

Be aware of this people, they send you an empty box and after they keep telling you they send you the product.

It's like talk to a wall.

"

"Excellent service from DX.com. An item was delivered faulty and was immediately replaced without any question asked. Items are always delivered within the specified period.

Compared pricing with other online shops. For the same item, the price is good with free delivery.

Highly recommended for someone who needs items from their web site and can wait. "

"It was my first order here and i am very satisfied, good services and fast shipping. "

"Hi DX.
Recently I bought a cell phone, which was delivered in order. Doogee 350 Pixels works O. K. Satisfied and that the charger is not working. I have some in reserve. Given that it goes to Slovakia delivery takes longer.
Please one thing. Small things better packaged, will deplete.I bought a lighter clock. Was damaged and unusable.Nevertheless, I recommend business and I wish them good luck."

"Am now about 3 months customer from www.DX.com. The price / quality ratio of the products are good. An warranty claim with a faulty battery of an article is solved perfectly.
But ......... an order made ??on April 4, 2014 has not yet delivered on May 10, 2014. And that's too long, 36 days after payment and still not delivered. The Tracking option has being used And last week I sent a response to www.dx.com the answar I get `wait another 14 days`."

"Low prices, free worldwide shipping, plenty of useful and quality items. Some packages get lost in transit or travel too long because of the long distance but the customer service do their best to ensure you will receive what you have paid for. If you are in hurry or just impatient - buy from the local shops in your area at double prices. For all the rest DX.com is a good choice. Recommended!"

"I was not my first ordering at dx.com. Generally i have no problems with dx.com.
This time (the order from dec 2013) wasn't shipped fully, because there were some problems with customs office in my country. So i received the order partially and several items were sent back to dx.com. So the dx staff asked me what i 'd like to do with those items (resend again or put money back on dx account). i chose to have my money on dx account. One of those unsend items was a gift from dx.com - so they could't give me money back for that item, but they gave me a gift card (for the same value as that item was) and i had to use the card during the following month (and the card was valid only if the following order is worth more than approx. 30usd). The problem was solved, i made another order. So, generally i am satisfied with the work of dx staff and dx.com."

"I have been a customer of Deal Extreme now for approx 8 years, I have spent well over $3500 aud with them. Sure as other reviewers state, some time there are issues. DX is a reseller, I don't think its fair to blame them for products they sell in good faith nor is it fair to blame customs in either country for slow or missing parcels. On a only 3 occasions the products that arrived were faulty, and on only one occasion the parcel never arrived. But with just a few moments using their live chat feature or email form, each time I have had an issue, they have sorted for me immediately. Each time DX simply just put a store credit on my account and didn't even want me to send the faulty items back. As a result, in 8 years of international shopping, I have never been out pocket even one cent.

I will continue to use and recommend dx.com to anyone."