"i order over 10 things from DX and they never let me down .
there was one time when i recieved a defective item and after writting to them i got immideatly my money back with no further question . DX is GREAT,they are cheep fast and i always give them a five star for their service."

"I've done order on DX site many times and every order was finalized successfully. Twice occurred that order was not delivered, but it was fault on side of transportation company. After nice chat with DX support they made all necessary steps to deliver new goods. All goods is the best quality for the reasonable price. I want to recommend this only seller. "

"Hi There,
I placed a dozen of orders on DX already and I can tell you that they are the best in China. Sometimes orders arrive a bit slowly, but not because they not ship in time, but due to the post. I had some tickets because of some damaged items, but they were really responsive and resent the wrong item or gave me store credit to buy anything I want instead of the problem item.
So if you want to get Chinese gadgets for not a high cost an from a reliable seller, DX is for you."

"Perfect service, perfect products, perfect price with free shipping but sometimes take 1-2 weeks to restock the products so very long delivery times but this is on the collabotaros/distributors not the DX Company. Some of my orders take 2 months to get from China/HK to RO ! The helpdesk service it's very good and very understanding ! Keep up the good work !"

"I think DX is a great site to shop. My boyfriend recommended it to me and when I first entered the webpage it was like 'I would buy EVERYTHING here' and I loved the free shipping thing.
The have an enormus variety of products and I've got very good quality things from there. The clothes are not so cheap but eevrything related with electronics and computers is much cheaper than what I can find in my country.
I made some orders and received them within a month more or less, but lately they are taking TOO LONG to get here or get lost in the way (I live in Uruguay). Some friends say it's because the orders come via Argentina and they are getting too strict with the costoms controls and they send back any package coming from China even though Argentina is not their final dastination, some other say that as the packages usually don't have a tracking number anyone could steal them in the way. I don't know, Costomer Service Staff has been very kind with me anyway and I'll way a littlle longer for my orders. But this problem is a very important issue for me deciding to buy there again."

"I was very satisfied. Although the delivery took longer than I expected, the customer service were helpful and explained reason for delay.
After receiving the goods one of the gadgets I bought was broken, but again customer service was very helpful and prompt in handling the situation with me and sent me the replacement gadget straightaway without any problem. In spite of certain problems I consider the service as very positive."

"good experience with dx orders.
shipments are a bit long but the complete order allways arrived and corresponded with what I wanted.
Defective materials are refunded or replaced without any problem."

"Overall DX is a great shopping place for my experience and I would recommend to anyone who want a good service and price for their products.

The best deal from DX is mostly batteries which you can't find it in any other sites. This is the order # that I submitting right now. However, there are a few SKUs need re-stock and delay for some time. Nevertheless, I waited for the re-stock and DX sent whatever is available first and till then all ordered items are fulfilled.

The speed of postage is considered fast for an average of between 2 to 3 weeks for me. The processing time for orders may depend on the ready stock available. It could take up to weeks if stock is not available.

For the DX customer services, their services are the best in online shopping for most of them if not all DX staff. Courtesy, polite, considerate, passionate, quick problem solver etc are all good values I see in the DX staff.

When it comes to refund or return, DX will do a through investigation, like sending photo to them and decide the compensation matter. Everything is in order and smooth and nothing hinders in the ticket process.

So, I rate DX as 5 stars for all the survey items. However, the product review may need improvement so that the missing review after pending can be accounted for. There is no email or notice telling you whether your review is approved or deleted by DX when in pending status.

That's all for it. Thanks."

"about 2 month now and i have not receive my order and when i try to track it it gives me it still in china my tracking # RC337249338CN
my order #131214001052805263 "

"DX your GOOD qualities are your prices are OK but not great but your search features & Review System is EXCELLENT - Much better than your competition. I can find & read reviews for a part in your store and sometimes find a better price at our competition. I don't want to lose time with the "Price Match" so I buy from you anyhow - You have been pretty reliable.

(rositashotel@(starts with y & ends with o).com
I have made 14 orders average $85 since July - Oct last year and still am waiting for many parts although your system says shipped but not WHAT PARTS SHIPPED WHEN???
Shipping to Nicaragua during the busy season may be the problem. Last order# & date is in the required fields below.

You need to fix your computer system and automate.
- Your mail that says a part contained in a big order is not in stock is WORTHLESS, What part is not in stock?
- You ship partial orders all the time with no order number on package. So if several orders contain the same part then customer tracking parts ordered/received is impossible.

Other than that you are doing well.
Please automate more though - you already have the data - Process it.

EDIT: Received 3 large packages of stuff just after I posted - Must have been slow shipping.


-"

"I've order only once till now, but I'm sure I will buy more products from them. The order has come to me after one month, there was a little problem with the product, but I solved it by myself. In conclusion, I recommend dx.com."

"DealExtreme is honest and has good customer service. The item arrived in a timely manner and was as described. Highly recommmended."

"Shipping times are bad. By bad, I really mean BAAAD. Three months, item still hasn't arrived, customer support is stalling with "wait for 1-2 weeks", ignoring tickets for a few days. They don't want to issue a refund. Poor customer service, "wait 1-2 weeks" line repeated indefinitely. Really, don't buy from them. Scammed and robbed of my money!"

"I have ordered more than 10 items from DX.com, and I'm very satisfied with the service and quality. Customer support answer fast to every kind of problems. I strongly reccomend dx.com."

"What can I say? are the best in the field, at least in the field of mobile and tablets have competition in the world. Delivery is done professionally and the customer's advantage. They are the best. Greetings from Romania. tgicku"