"i am so dissapointed form this site..., i buy an item on this site,i pay this order,and them send to me from the paypal that the item is shipped and give to me a tracking number,i think that ok its almost done,but.....but when i search for the tracking number there are no results,i see that everyday but the same thing ,no result error ,,and i try to cumunicate with them but their chat is off always"

"I am waiting for my order for almost a year. There is still no sign of it. I wrote a ticket, and recieved a answer several months later with just a silly excuse. Severla times I try to connect throu the livechat and the stuff was very rude and unhelpfull. My advice - use other web sites.

P.S.: I wrote to you immediately after I understond that I'm never gona get the items that I was paid for."

"I have been receiving several orders without any fault. Orders usually came in 3-4 weeks, not that bad at all.

Ticket system works fine. Staff is helpful and patient. Refund, resend, cancel, order track whatever you want is executed smoothly.

General Opinion:
I got 30 or more products from dX.

All products was described correctly.

1of30 products is not working. I am pretty sure that they would refund me, if i had reported that issue.

Final thoughts:
dX is a safe and reliable e-commerce site. Most of delays are caused by customs or border problems. I get good products for low price. I will keep buying as long as I found interesting products.
"

"My first order on DX.com was made in 03/2009.

They have a very big and nice collection of things, and hard to find items. They have very good price, with free shipping.

Every order I made (more than 500) I got the item, or if not received (lost by shipping company) they would give me store credit or reship the item.

The only real problem is the delay to delivery to Brazil, but I know that is shipping´s company fault, not DX.

Thank you DX!"

"Delivery to Bosnia and Herzegovina, can be a very slow sometimes. Shipment is come aproksimattly for 20-25 working days. Sometimes the shipment is lost in transport but DX stuff are very fast in trying to find solution for coustomer, either in resending shipment or on some other ways.
I can recommend this seller to everyone. "

""Please wait in patience and take it easy. " That's the only answer they give.
No package, no money back, no real answer."

"I bought various items on the dx.com and are very satisfied with the products, service and reliability."

"Im waiting for the refund from 20 days ago "

"Delivering to Holland can be very slow sometimes.
But prices of the product are excelent. Quality of the product vary. There is a lot of junk, that's true.
Free international sending costs are incredible!
Very good customer service. Understandable, and I get refunds easily, but not fast. They will ask you to wait a few times for a few weeks first. Maybe it's because I am a good client, why the customer service is very kind to me.

But I do recommend it."

"Really don't buy anything from DealeExtreme, i've been waiting for 3 months on my package now. If you contact their customer service, you always get the answer wait for 1-2 weeks and other questions will be completely ignored. They can't even track my package and have to ask their post office to track the package via "offline methods" so you get the answer wait for 1-2 weeks again and again... If you ask for a refund they will always refuse it."

"No começo tive medo mas depois que entrei em contato e fui atendida prontamente fiquei tranquila."

"Appalling never again in my lifetime. Item ordered was and not dispatched. I have been lied to regarding it being sent back from NZ customs but NZ customs informs all recipients of refused mail. Then made to wait, then given in store credit, complained, then told refund would be processed to credit card which is over a month ago. Good news is now its summer the nights are longer and I no longer need a bike headlamp."

"Maybe I'm unlucky but I've been waiting for nearly 80 days for part of my order to arrive in NZL. It's always problems with customs, just wait a little longer....... I think I've waited long enough and made a ticket a week ago and as usual, no response. DE is quick to take the money but very reluctant or incapable of sorting out shipping problems! They say in the promos that refunds will be made promptly, don't believe it. "

"M8800 1/4" CMOS 1.0 MP Wireless Network Surveillance IP Camera w/ 11-IR LED / Free DDNS / TF - Blue - The camera was totally rubbish, however even after a few months, I was treated fairly and politely and received a full refund, which is excellent. so I will use DX again."

""Excellent e-shop. Excellent communication with the complaint. I recommend it." "