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Verified
5/5

2014-08-29

"Am Extreme Deal of the consumer since 2010 all my experiences got the expected return. Both in how that worked in that did not.

Always got a quick and immediate solution by the team from Deal Extreme.
I recommend to all my friends and hope to receive this quality service for a long time!

Account: ****@****
"

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Verified
5/5

2014-08-29

"That was my first order in dx.com. One portion has been delivered after 2 weeks, the other one after month from order date (there were problems with one item, tracking number has been changed). The delayed item was defective, but customer service was really helpful. They answered quickly. I have had to return this item and DX has refunded delivery cost. Finally they sent me new item, which works great."

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Verified
1/5

2014-08-29

"DX have refunded all my postage expenses and the original purchase price following my return of a faulty item. It would have been great if the whole thing did not take 2 months. Take note that their customer service staff go on holidays and your ticket will just sit there, waiting for the staff member's return!"

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Verified
5/5

2014-08-29

"I bought about 3 or 4 gadgets from DX and I haven't been disappointed. The last order had a little trouble - it got lost in transit - but after I contacted them the offered me my money back or to send the package again - I chose the package and I got to me really quick this time.

This is what I expect from a webshop - quick response and action in this type of situation.

I will surely recommend them to others
"

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Verified
5/5

2014-08-29

"Reliable site if any problem is solved quite quickly with no problem."

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Verified
1/5

2014-08-28

"At first when I ordered the Mini Traveller Dryer, it appeared huge on DX's site, but when it arrived, it was so small that it looked like a play thing. And the delivery also took more than a month. Not what I expected."

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Verified
5/5

2014-08-28

" i have ordered some products, one was not compatible even it was for the right product, the other one can not be send due to customs. DX resend cash back very quickly. After that resend the second item by an other way.
Dx is very good seller
"

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Verified
5/5

2014-08-28

"I am familiar with this store for almost a year. First, very wary of buying expensive things, because I was not sure in quality support, if the product was a marriage.

But in the first place all the products I ordered were very good quality.

And in the second half, I returned the product with no problems (due to the manufacturer, not the store) and I fully paid for the cost of return.

Support works with a delay of 2 days, but always attentive and polite
"

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Verified
5/5

2014-08-28

"Compra efetuada em maio de 2014,produto entregue em perfeitas condições,recomendo a todos,preços bem atrativos."

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Verified
1/5

2014-08-27

"Stay away from this merchant. I ordered led spot lights. It did not worked. After I shipped back to them, I was told that I have to incur the shipping cost on the top of that they will deduct $9. They are scam."

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Verified
5/5

2014-08-27

"Great customer service, items on shop good, nice and cheap.
To ensure get your purchase, always ask for tracking number.
"

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Verified
4/5

2014-08-26

"Despues de varias compras en DX Dealer no tengo ninguna queja respecto al funcionamiento del sistema. Cuando a ocurrido alguna incidencia se ha resuelto despues de un tiempo. "

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Verified
5/5

2014-08-26

"?? ??? ??????? ? ????????? ????? ???????? ?????.???? ????? ?????? ?????? ,??? ?????????? ??? ???????."

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Verified
1/5

2014-08-25

"I bought a very bright flashlight from this website on April 11, 2014. I received a portion of my order about 30 days later, but did not receive the main item, flashlight, until almost July. I kept asking them the status after 30 days and they kept putting me off and not willing to send me another flashlight. It finally showed up almost 3 months later. To add injury to insult the flashlight is defective. It doesnt work unless you take out the battery and reinsert it and then shake the flashlight. Then it might light up, but not always. I have been asking for a warranty replacement for the last 3 weeks and they keep putting me off and never replying to either my emails or when I chat with them on their website. My last chat I conveyed my displeasure with getting a warranty replacement flashlight and the representative promised me that I would be hearing from technical support within 4 hours...that was over 5 days ago...

No wonder the DX had extremely poor customer service and it only appears to be getting worse. I would avoid this place if you can find an alternative seller. I will amend me review if they actually respond to my issues and send me a replacement flashlight. None the less, dont expect any order from them to be easy.
"

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Verified
1/5

2014-08-25

"it's very bad, bough something 1 month ago, and the customer service keeps telling me to wait, and that I should have paid 1,7 dol for a tracking number!!!"

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