"For years my experience with DX is very good and the prices are cheap."
"I made order on 30-06 and they gave few fake tracking numbers, order didnt arrive until now"
"Very good store. Fast and high-quality service. I am very glad to cooperate!"
"Pro customer site, good and cheap products.
I order a lot there. usually the products are good materials.
Important note: If your order is under 15$ there is no track ID."
"The shipments to Brazil are taking too long. The average is 120 days."
"I ordered a USB controller, price was right. However, it took them two weeks to ship. Its now been over four weeks since shipment and nothing. Can't get customer service to respond at all. I understand it takes time for a package from China, (where they're located) but at least talk to me. It would also be nice to let one KNOW it ships from Hong Kong prior to ordering.
I have attempted to contact for the last time. Keep my money, you'll get no more out of my pocket. Buyers be warned!"
"The transaction was simple and the price is very competitive. However they should gave a clearer information in their website of what option available to buyer if items purchased without mail tracking option never arrive or how long is the delivery time. When contacting their customer service the reply was to "re-order" with mail tracking option which in my option was an unacceptable option offered to me.
Luckily my package arrived after waiting for around 8 weeks (without mail tracking option) to receive my package which was way too long just for a simple package. I will still buy from Dealextreme next time but with mail tacking option."
"Good shop. Fast support, low prices. "
"Hello,
I am using it for almost 5 years and never had any problems with it.
prices are good and competitive and the customer service is just perfect!
In case of any problem they always reply and help in the best way.
Delivery can take time sometimes but still its a good site and again in any case of problem the customer service is there for you.
Recommended it !!!"
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"Everytime that I want to find some articles with the best quality-price ratio I come to DX.
It doesn't even has shipping costs to my country! (Spain).
I've had minor problems with some orders, but the support was always fast and efficient."
"DO NOT order anything from this place. Most of their stuff comes from China and therefore will take at least a month to arrive. I was willing to wait, but after waiting nearly TWO MONTHS, my package still never arrived.
I had contacted customer support a number of times, and each time they basically told me "keep waiting."
When I finally snapped, they asked if I would like to place another order, and suggested I purchase a tracking number. They refused to do this for free, so I got a refund instead.
Never again."
"Cheap price, good products. At all cases, product was OK and was delivered. Never was broken. Sometimes the package is little broken, but you don't buy products for package. From ten orders, I must do two request to look for where the package is and then was delivered. Usually, the product is delivered to 4 weeks from order. Paying by PayPal is OK and safe. 9 stars from 10 :)"
"Item as described,customer service perfect,but the delivery is a little slow"
"Excellent e-shop. Excellent communication with the complaint. I recommend it."