"The employees were nice, helpful and professional and the finished product was excellent. I was very pleased with the entire process!"
"I ordered bulk luggage tags. While I did approve the tag - I wish someone would have caught/and asked if an obvious word was spelled wrong. Bless our Tudents .... it was disheartening. I was able to receive a refund but if I wanted the same luggage tags with the correct word I would have had to buy them. On a church budget that is not feasible so our students were without a backpack blessing tag. I take full responsibility for not catching it on my phone, but how does someone, in the business of print, not catch such an obvious mistake? "
“Hi, ericav-86205. Your feedback is appreciated. Regrettably mistakes happen, and sometimes we miss them. I see our Customer Service Department took care of you right away. ”
"Will definitely work with them again! Excellent services. Fantastic product."
“We appreciate the excellent review!”
"good communication, fast shipping!"
“We love when everything goes like silk…smooth! Let’s do it again soon!”
"Your team was responsive and helpful, but the product we wanted was unavailable in every color. Not a huge deal, but it should have been reflected on the website before our team went through the process of discussing the need, selecting the product, creating our account, making the purchase, and then being told afterwards it was unavailable. We spent a lot of work time on a product that was likely never available. "
“Thank you for candid your feedback. We sincerely apologize your experience was not a five-star. While we were unable to deliver, we truly understand what an important part promotional products play in your business and are doing everything possible to ensure this is not repeated. We would be happy to place a future order at a discounted price. We do value your business and hope you will consider working with us again.”
"Good Service! Good experience!"
“We love your artwork! Thank you for your review.”
"Beautiful mirrors ordered! Exceeded our expectations!"
“We are looking forward to assisting you again!”
"Fast delivery! Great looking product!"
“ Glad to hear that you’ve experienced the best that Inkhead has to offer!
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"The shipping was a tad wonky with once box arriving a full two days before the other 5. We were missing two items out of our entire shipment and have already coordinated for compensation for them. Great customer service experience. "
“Thank you for the feedback and review.”
"Great looking cups and everything was done correctly!"
“That's wonderful! Thank you.”
"Our order was printed in the wrong color. The approved artwork proofs were great! Then we received the paper cups and they were not even close to being right. It took nearly a week and contacting three different people before getting a response. It has been nearly three weeks since receiving the wrong product and they still have not resolved the issue. The worst part was, they said they would discount the next order. This error was very significant for us, as we are a start up and we had our kick off this last weekend! We are trying to build our brand with excellence and quality. Unfortunately, this vendor's product did not help us meet our goals. We will continue to search for a quality printer."
“Hi, kylek-72385. I see someone in Customer Service is working on a resolution with you. Please let them know if the discount on a future order will not work, as the credit can be processed in the same order. ”
"We liked our first order so much, we did a second order 8 days later for a different product. Simple and fast!"
“We appreciate the great review!”
"I order green pens with black print and the contrast on the actual product isn't what was presented in the proof process. You cannot read the company name or phone number on these pens."
“Hi, usedgear4sale. Please contact Customer Service, and they will be happy to assist with that.”
"This was a last min. decision to have these fans for my wedding coming up. They were super easy to customize, and the rush shipping was perfect. I think these will be a highlight for some as a Sept. wedding in the south will be HOT! The fans themselves are black and white with a customized design on one side. They feel sturdy enough to last a few hours of waving, which was all I was hoping for. Perfect addition to the wedding!! "
“Best wishes from all of us at InkHead! Thank you for your review.”
"The quality was awesome! The graphics were right on target and looks great can’t wait to sell a bunch of these shirts!!"
“Thank you!”
A rep from Deluxe, Jack Splat, has responded:
“We're always happy, when our customer's happy!”