ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2016-06-28

Not Trustworthy!!!

"Ordered a phone from so called "Devices now" (WHAT A JOKE! THEY MEAN DEVICES LATER) and paid extra for 2 day shipping a week went by still no phone! Talk to everyone I could (EVEN PAY PAL ANOTHER JOKE!) and cancel the order. Picked up a phone from someone else. 3 weeks later the phone shows up from them! Tried to stop it! Tried to send it back! Now I am stuck with two phones!!!! DO NOT BUY FROM DEVICES NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-06-27

"Very easy to find and purchase my order. I will definitely be back to purchase more from this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-06-25

Unpleasant purchase - will not recommend

"I ordered Galaxy Note 4 – they said new/buyers remorse. The phone had dirty scratch marks in the back – didn’t come off even after cleaning it myself. This looks like a used phone – not 3~7 days of use. They did a lousy job with installing protector – it came with full of bubbles. I don’t know why they installed it if they are not going to do a good job. Returning will cost you if you buy from this site. They also charge 15% restocking fee for any return. I will not buy anything from devices now. The website itself did not work half of the time. It kicked me out during the payment processing. They also never updated me with the status of my order after an initial email - no tracking number, not shipping information provided. The phone just showed up the door 5 days later. Overall, I feel cheated by this people."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-24

"Been looking for a site like your for a long time. I'm sick of Amazon.com!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-06-23

"It was lovely. The device I wanted came up easily with a single search and the price provided was very affordable"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-06-22

Received a locked IPhone when I ordered an Unlock phone

"I have recieved an iphone which is locked with AT&T. It worked well with it. Now I am trying to change my carrier but I cannot use my phone as it is locked. It is so frustrating. The is not working as advertised on their website."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-21

"This is my second order with Devices now, earlier one was Samsung Galaxy S5 which I bought for my family. Since the first order was a gr8 experience, I ordered this time for me. The first device was in MINT condition (no scratches front and back) and performing like brand new. Absolutely no issues with screen, charging, WIFI, hands free speaker and microphone etc. Also, last but not the least, their prices are the best among like new smart phones available online. I expect the same experience with my new order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-06-21

WHERE IS MY PHONE?

"Hi, I have a question regarding my purchase. I currently ordered two
phones, but my order keeps saying its being processed, I contacted you
but i have not yet gotten an email back. I was wondering if you could
tell me when my order will get here
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-06-20

THERE SORRY - AMAZON IS THE BEST WAY TO GO

"... Dont waste your energy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-06-20

"I received what I purchased quickly and am very pleased with the product Already shopping for another phone for my husband. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-06-18

Still Waiting

"I was so excited to order a Samsung Galaxy S5 for my girlfriend. I also bought her a Otter box Case too. I placed my order on 6/6/16 and received it on 6/13/16. The only thing is that I did not receive the Otter box. So I called and spoke to someone named Amber. She told me that she would send out another. That I should receive it Saturday the 18th. Well it's Saturday and I have not gotten my Otter box.

I am still waiting on my order. I paid decent money for the phone and case. I have a feeling that I will not be getting my case at all. I called and spoke to two different customer service agents. The first one told me that both items should have come together. The second person told me that they come separately. I tried tracking my order.

Don't even waste your time doing that. It will not be available at all. I am starting to wish that I never order from this company. Hey Devices.com where is my Otter box case???????
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-06-17

Bad cell phone battery

"I bought from this seller a replacement OEM battery for my Samsung Galaxy Note 4. It looks like a real thing, but is really bad. 100% charging does not support my cell phone even for a few seconds. The seller does not respond to my e-mail. Do not buy from this seller. I might contact the authority."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-06-16

S5

"On the June 6th I placed an order for a Galaxy S5. Was told it was shipped on the 9th. It is now the 16th and I have talked to USPS and they say it was never shipped. The tracking number shows it was only transmitted to USPS and never sent."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-15

"Enjoyed the quick responses to questions and concerns. The ease of the website was a plus as well and the prices top it all off. Thanks !!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2016-06-14

still waiting...

"I ordered a new samsung galaxy s6 active on 6/5. It is now 6/14 and the tracking number still says it has not been shipped. It was a great price so I will know more when I actually receive the phone...."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A