"I'm very happy with the extra mile that Matt went with me. I had many questions and concerns and Matt took care of all of them."
"Nice webpg layout, prompt updates on status of order, and helpful support from tech staff."
"I choose this company over other Sager resellers due to their promise of customer service and the ability to use them as a first line of contact even during the 1yr mfg. wty. They answered my technical questions throughly and eased my decision but did not make up my mind for me.
After receiving my 5690 and playing with it for a couple of days...I changed my mind. It was screaming fast, kept itself from overheating, had the most fantastic screen I have ever seen but I wanted a 102 keyboard with a 17" screen aka 8790.
They gladly exchanged my system no questions asked. I didn't loose but my return shipping costs. WOW, where else can you get that?...I'm waiting on the new one now but I know I'm going to love it and keep it "forever".
I really appreciate that they let you purchase the operating system you want (or not at all) and you aren't forced into what they want to sell you. They do not load these systems with 50 differnt ISPS software and junk you will never use. Just the optional OS and basic drivers. For the first time I can load my software and be off and running out of the box instead of having to format and start over like all the others out there.
Thank you Discountlaptops!"
"I am very pleased with the helpfulness and quick response to my questions while ordering.
I am also very pleased with the quick turn around on time to delivery I was expecting it to take much longer."
"Excellent custumer service!!!
Super fast shipping!
Great Product!"
"very good company, extrememly competitive prices, and they even patiently work out any problems that you might have made. nice service, would recommend it if youre looking for a sweet deal on laptops"
"I purchased a NP8790 Sager Notebook. I am not sure with which I am more satisfied, the service or the product. All questions were promptly answered with the only delay being a result of the time zone differential. It is my belief that the quality of the product is due to superior product knowledge. Buy from DiscountLaptops.com and you won't get what you pay for, you'll get so much more!
"
"I ordered a Sager 5690 from Discount Laptops. I knew pretty much what I wanted already so I didn't call in to get tips on what to put in my laptop, but I hear they are great and knowledgable in this aspect. I ordered my laptop on 5-6 and I recieved it on 5-14. Service was Great, shipping quick and product arrived exactly as described. Matt answered all my emails in a very timely manner, even on the weekends. I would recommend anyone who is looking for a Sager or chembook to buy from them. Great prices, great products and even greater service."
"Purchased a Sager NP4080 -C for about 1800. Primarily for the higher Video memory for Graphix intensive creation and presentation. As Matt says on the website - MAKE SURE you remember there is a buffer between order date and ship date!!
Am satisfied with the notebook so far (though I do believe they should include wireless for this price) and its preforming much better than the other Toshibas and VPR I have. Excellent Customer service. Do recommend merchant and products for purchase.
Thx"
"Discountlaptops.com is one of those stores where the reseller really cares about the consumers. I ordered the Sager 8790 from them and from Portablez.com. Matt Richards from discountlaptops not only knew what he was talking about, he was extremely honest with prompt replies. Unlike misleading delivery time from portablez.com where they don't even know what's going on, Matt was extremely helpful and I would recommend this store to everyone. A+++"
"HOLY MOTHER OF SWEET JESUS! I got an awesome laptop, and for an insainly cheep price that i have not found anywhere else on the net! how do you guys do it!?"
"I ordered a Sager NP4780-V from discountlaptops. The the price for what I had ordered is amazingly cheap compared to many other notebooks I've seen in stores! Not only did I get an insanely-fast laptop for a cheap price, but the order was fast and easy. I also had the option to customize the parts I wanted in the computer, therefore getting more for what I paid for!"
"Hello,
I have waited to post my review until I was sure what it was I wanted to say. I bought my laptop on April 22. My decision wasnt made on a whim. I did my homework and looked at all the big boys, Dell, Acer, HP, alienware. I was looking for a Centrino machine with the ATI 9700 mobile Radeon. All the other brands were either way to expensive or didnt offer the flexiblity in customizing. I decided to go with discountlaptops on the fact that they let me customize my laptop to the last component. There are others like discountlaptops, but I was sold on the warranty and the LCD protection. I am a complete clutz and I wanted to protect my investment and discountlaptops provided just that. I received my laptop on the 28th, a little long, but I saved on taxes =) and have been playing with my new laptop for the last 2 days. I dont have a single bad thing to say about my new toy. It is fast, powerful and the battery lasts as long as advertised. I am completely satisfied and since I work as a computer consultant discountlaptops has become the place to refer my clients. Thanks to all the staff who promptly answered my questions and kept me up to date on the shipping and payment. "
"I placed the order on Sunday morning and today (Monday) got the UPS tracking number. It is amazing how DiscountLaptops handled the order, not even to mention that I requested a change in the software selection. I am now looking forward to receiving the laptop. When I sent an e-mail to DiscountLaptops, I got response very quickly. It is handled professionally. You sure did an excellent job in getting my order up and shipping it. I will definitely buy from you in the future. "
"Good service, but received copy of some elses invoice. Wondering where mine went....."