"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"I was ordering 350 bottles for a PTA event and May, a costumer service rep, was so helpful! I highly recommend her and the company!"
"Customer service reps helped me with questions about the design process. They helped me process my order quickly!
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“That's awesome to here, Leona! Anytime you are having an issue with placing your order through our website, you may utilize our chat feature or contact us by phone. We have an amazing team of customer care agents who can lend a helping hand! Thank you!”
"Excellent product and great experience. Will definitely work with Discount Mugs again in the future. Thank You!!"
“We're all about customer satisfaction! Thank you for the shout out! We look forward to keep providing you with all of your promotional needs again soon, LarLeslie!”
"Fastest production and delivery we've ever experienced! Amazing!!!"
“We strive to make it easy and fast for our customers to get the help they need- when and how they need it. We are grateful to hear that you find our efforts satisfactory, Deanna! Feel free to contact us should you need further assistance in the future, Thank you!”
"Thank you, great job! Fast and affordable"
“We appreciate the time taken to express your satisfaction; thank you for your feedback Steve!”
"We received excellent service, a timely response, and the product early. It was great to work with Discount Mugs!"
“We are so happy to hear that you were satisfied with the outcome and speedy delivery of your order, Derek! Thank you kindly for your feedback, and please do not hesitate to contact us should you need more assistance.”
"We ordered coasters. The customization process was easy and fun. The product arrived quickly and looked really nice. One coaster broke in shipment and they refunded the cost very quickly. Great service. "
“We want to take pride in ensuring that our customers are 100% satisfied not only with the quality of our products but also with the kind of customer service we provide them. Thank you for your trust, Lori! Please come back and shop with us in the future, we would love to do business with you again.”
"Quick turn around times and great product selection. We found exactly what we were looking for at a great price. "
“We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and order with us soon, Nicole. Thank you!”
"Super helpful and I felt like someone was personally helping me. Thanks so much! Thanks Juan!"
“We appreciate the time taken to express your satisfaction; thank you for your feedback Lauren! You can always call or chat us again if you need more assistance on your next orders.”
"I had previously ordered cups from DiscountMugs for a middle school pong table event. I just reordered and although it was almost 2 years ago, the online chat person, Aarol, really helped me expedite the process as I wanted to reorder but with spring colored cups. He got the artwork from the previous order and applied to our new colors and it's already being processed, with free shipping to boot! Thank you, from Overland Park, KS!
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“We are pleased in counting you to be one of our wonderful and satisfied customers, Amy! It’s our job every day to make every important aspect of the customer experience a little bit better. Please contact us should you need further assistance in the future. Thank you!”
"May have provided the best customer service. Very patient, knowledgeable and supportive. You have gained a new customer and I have referred Discount Mugs to everyone. Great and affordable prices and amazing products of good quality. Very fast turn around."
“Hi Vanessa! We aim to keep your experience satisfactory, from the process to the product. Thank you for trusting us with your customized products. We look forward to keep providing you with all of your promotional needs!”
"My experience with the online live chat feature was so helpful. In fact, it was the best online customer service I would say I've ever received! Josephine provided help for me regarding a range of topics and had a great deal of patience. I look forward to utilizing Discount Mugs in the future as well!"
“It’s our job every day to make every important aspect of the customer experience a little bit better for you. Thanks for the shout out! We look forward to keep providing you with all of your promotional needs, LeeAnn! :)”
"This was my first purchase for my company through DiscountMugs. The service to remove sales tax was fast and easy. Excellent prices!"
“We want our customers to think of quality products and reliable customer service when they hear DiscountMugs. Your feedback is well appreciated, Morgan! Thank you for sharing your good experience with us.”
"Josephine was extremely helpful during my time on line with your company. I did not have any art ready and she provided me with exactly what I wanted, and worked on the font and color of print. My experience was excellent.. thank you very much "
“Let us know what you want to achieve and we'll take care of the rest. You can depend on our ever-reliable support team for any of your order concerns. Feel free to contact us again whenever needed. Thank you, Mark!
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"As always, Discount Mugs was helpful and kind. I got all the advise to purchase the exact item I needed.
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“The sole reason we are in business is to make life less difficult for our clients. Contact us again and we will guide you in getting the most fit promotional items you need for your event. Thank you!”
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“The sole reason we are in business is to make life less difficult for our clients. Thank you for trusting us with your promotional products, Brie!”