"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"Aarol Helped me out and was so sweet, patient and fast. Thanks!"
"I work at a small non-profit and therefore we are careful about our finances. Discount Mugs was patient and helped me work through the ordering process, and even helped me find the best quantity to order for added discounts. Very excited to see the product, if it's half as good as their customer service I'll be stoked!"
“Customized experience for your customized needs? We got that covered for you, Julia! We're happy to hear that you enjoyed working with Barbie in completing the perfect deal fit for your budget and needs. Hope to hear again from you once you receive your products. Thank you for doing business with us!”
"I had several questions regarding my order, the representative that I spoke with through on line chat was extremely helpful and put my concerns to rest. Also very nice!! If the quality of the product is as good as the quality of the customer care. I'll be back!! Thank you!!!"
“Hi Tammy, we're here to make every important aspect of the customer experience a little bit better each day. Count on us if you have additional concerns and we'll be happy to extend our helping hands for you. Thank you!”
"Wow. Talk about an easy, quick and painless method of ordering customized glasses. If the quality of the final product matches up with the quality of customer service, these will be amazing. Thanks so much! "
“Hi Matthew, we're here to keep your ordering process as smooth as possible. If you have any additional concerns about your glasses, do not hesitate to contact us again and we'll be more than willing to accommodate them for you. Thank you for sharing your experience with us. :)”
"I needed a lot of help and the online chat person was able to create exactly what I was looking for!"
“Hi Marianne, provide us your design ideas and we will bring them to life! We're delighted to know that you were pleased with the chat service provided by our team to you. You can always rely to them if you need additional help on your next orders. Thank you!”
"The customer service representative was incredibly helpful. He was very responsive. He helped with my design proof when I was having difficulties doing it myself. He even provided me a discount. Great experience overall, and I hope the product is as great as the customer service!"
“We want to take pride in ensuring that our customers are 100% satisfied not only with the quality of our products but also with the kind of customer service we provide them, Mary. We're pleased to hear that the assistance you received from one of our team members is satisfactory. We hope to know your feedback again once your items are delivered already. Thank you!”
"It was very helpful to have the chat feature...both in identifying the item that I really wanted and in creating the design I had in mind for the cover. We make a good team. Let's do it again!"
“It will always be lovely to work with you too, Glen! Do not hesitate to come back to us whenever you have new promotional needs. We can work together placing them. Thank you for trusting us!”
"It was my first time on the site making koozies to give to friends and when I wasn't sure if it was going to look right based on the cart thumbnail, Josephine made sure it was right and helped me complete my order. So great!"
“On behalf of Josephine and our entire support staff , we are so excited that you were able to place your very first order Kim! First impressions are wonderful opportunities to begin promising partnerships, and we hope that we have started in the right direction! Please update us when you receive your koozies, let's hear how they turned out! ”
"thank you to Barbie for amazing and quick service! It's not my first time using Discount Mugs and it won't be my last! Great products and great customer service!
"
“We love hearing that you'll keep coming back, Kim! On behalf of Barbie and the rest of our team, we appreciate your business with us. You can always reach out to us if you require additional help from any of us. We're here to assist you anytime!”
"I always do my swag order from discount mugs. Before I order, I always chat with the people which is easier than talking over the phone when you are doing multiple things at a time. A small request always makes it easier to process your order. I love it and will do it again.
Thanks!!"
“Your loyal partnership with us is greatly appreciated, Usha! Feel free to continue maximizing our chat feature and expect that help will always be one click away for you. Customers like you make our efforts here at DiscountMugs worthwhile. :)”
"We had found a product with another vendor, but when our artwork got delayed by our artists, we were in danger of going to our trade show without hand-out premiums with our company name. Discount Mugs to the rescue! Great assortment of products, unbeatable pricing, excellent customer service (Demi provided excellent guidance and assistance)! AND they will get us our give-away - with our printed name - in time for the show! This was our first order with Discount Mugs, but you can bet it won't be our last! "
“We're thrilled to hear that we made your first ordering experience with us convenient and promising. We want our customers to think of quality products and reliable customer service when they hear DiscountMugs. Your feedback is well appreciated, Sue; thank you!”
"I had some budget issues, and Barbie helped me get through them. Great Experience and will definitely shop with DiscountMugs.com again!!
"
“We're glad that you got a good deal through the help of Barbie for your event items, Paul! We ensure that customer satisfaction is met by providing all options fit for your needs. We hope you enjoyed working with us as much as we had with you. Thank you!”
"they were really healpfull and pacient.
thanks !!"
“We're humbled to know that you find our customer service, excellent, Monica! We will continue to be readily available for any of your future concerns. Feel free to reach out to us and help will definitely be offered to you. Thank you!”
"Assistance from your agent in solving pricing and check-out questions as well as sign-in issues was extremely helpful. Order was placed successfully! "
“Thank you for your partnership! The sole reason we are in business is to make life less difficult for our clients. Anytime you have additional concerns, do not hesitate to contact us again. We're here to help you always!”
"I had the most amazing experience purchasing the Premium 4mm Can Coolers.
I had a whim and thought that "Family Camp-out 2019" beer koozies would be a pretty nifty surprise for my family reunion camping trip over labor day.
I used the live chat and I am so impressed with the way my request was handled. Customer Service (Demi P.) was quick, efficient, polite, patient and all around amazing.
Not only greatest customer service, but amazing pricing as well!
Product came before the expected delivery date, neatly packaged. Great quality & price. They look exactly as designed (since I designed it.. obviously it was perfect haha) but it turned out great in real life. Clean lines & good print job.
My family reunion is going to be so special, thanks to discount mugs. They were able to provide me with the tools to make everyone else in my family look bad .. because I surprised everyone with some rad koozies our name on it and they didn't!
Very pleased, I would highly recommend to anyone, and I will definitely be using DiscountMugs.com in the future. "
“Family reunions are all about great times and the best company with your loved ones - we are beyond ecstatic to be a part of this special occasion! Our "family" (support staff) knows how important it is to always give our very best in quality customer care for excellent results like this! Please do share with us images with the koozies at your event, we would love to see the smiles on everyone's faces! Thanks Lizzie, hope to hear from you again soon! ”
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“Hi Brandi, we appreciate you sharing your experience with us. On behalf of Aarol and the rest of our support team, we thank you. Looking forward to keeping our partnership in the long run.”