"i accidentally placed a duplicate order and they emailed me right away asking if it was a mistake, super quick replies and great customer service! Hopefully i get my costume in time for Halloween "

"Endless options and styles to choose from definitely my go to when I'm looking for new dresses and cute clothes "

"I accidentally ordered shoes in the wrong size and was devastated thinking about all the custom fees I’d have to pay for sending the wrong ones back and ordering new ones :( I wrote an email as soon as I realized my mistake but thought it would be already too late. Janie answered in no time and cancelled the order! Thank you so much for that!! "

"The mail carriers lost my package multiple times and each time they helped me so much. They shipped it again and after it got lost again they gave me full store credit or offered me a refund. Each person who helps me is so kind and sweet and respond so fast ! luv them sm :)"

"I had some trouble with tracking my package but I made contact with dollskill and I received prompt response and amazing help contacting the shipping company. Customer Service is extremely helpful!"

"This was my first time ordering off of dolls kill unfortunately my clothes came in the wrong size. Immediately I emailed customer service and hoped they would get back to me in about a week especially because it is Halloween season. 15 minutes later Bree answers, not only was she able to send me the right size but she also, due to inventory, is letting me give the smaller size to a friend. This is been the fastest and most helpful customer service I have ever experienced and I am definitely going to continue buying from Dolls Kill!"

"Making my return was super easy! They perfected the art of returning items, they are always there to help as well! Super attentive and Fast replies❤️"

"No only have I received the best customer service, from the lovely Kaylin, I’ve had extremely fast (and free) express international shipping and the hottest catsuit. Can’t wait for all of my other others come through!"

"Always so fast to ship to Aus. Customer service is great. Always happy with my shopping experience whenever I purchase from them! Probably the best online site ever.
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"I had a question about my order so I contacted customer support. I received a quick and helpful reply from Dakota which solved all of my problems. Thanks so much!"

"They always get back to me so quickly! "

"I received incorrect sizing on my order (Halloween costume) that was time sensitive. As soon as I realized the error, I reached out to the customer service department and Jemma & Hilary were immediately all over it. After having me send pictures of the product, they sent me the correct size right away and were so charming and positive throughout the whole process. As someone who works in customer service, I was flabbergasted! Incredible service, ladies! "

"Tiffani was so helpful and responded right away. I had a problem receiving my store credit refund after a return, but she quickly took care of it and was very cheerful and polite. Great customer service and such cute clothes! "

"The customer service is really helpful and always caring.They are always caring and send you the refunds when the goodies are not coming.I love all the unique styles in the shop.Always make me smile:))))"

"I recommend this shop to all crazy people, Lot of unique clothes and accessories. Best costumer service I’ve ever met!! Just love it! "