"Fast shipping and great prices"
"Over the years of using ecampus I have never been disappointed with its service and those of its partners.
Keep up the good work.
Tony"
“Tony,
Thank you for being a long time customer with eCampus.com! We truly appreciate your business and hope we can always deliver on our promises. If you ever have any issues pop up, please give us a call at 888-388-9909 and we'll be happy to work on finding a solution. We've send an email to your gmail.com address to further express our appreciation.
Best wishes,
Erin”
"Books came quickly and were in better shape than expected for used books."
“Hi swether,
Thanks for leaving us this great feedback! We love hearing from our customers and are pleased to learn you had a great experience. If you ever receive a book in a condition that doesn't meet our quality standards or your expectations, please give us a call and we can send you a replacement copy. If you need more time with your rental, give us a call before the due date and we'll be happy to offer you a courtesy 2 week extension at no cost.
Enjoy the semester,
Erin”
"Quick and excellent condition"
“Good morning,
Thanks for the love! I’m pleased to know you are happy with the item you received and it reached you quickly. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!
Good luck this semester!
Erin ”
"They had the books I needed and delivery was prompt...within 2-3 days unless otherwise specified. They delivered on Sunday also!"
“Good morning,
We appreciate the love! I’m happy to hear that you received your items quickly. I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,
Erin ”
"Speedy service and great book condition."
“Good morning,
Thanks for the love! I’m pleased to know you are happy with the speed of shipping and your books condition. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!
Good luck this semester!
Erin ”
"I've been using eCampus for a few years now and always get my books here. I do comparison shopping but always find the best deals, and best service here. Rock solid and reliable!"
“Hello dhursh!
Those are wonderful words to hear! We’re pleased learn you are a loyal eCampus.com customer! We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!
See you next semester!
Erin
”
"Purchased weeks ago and my package hasn't even shipped yet. Now the first day of classes is approaching and I don't have my textbook "
“Hi Stephanie,
I understand that a delayed delivery is an inconvenience to our customers and dampers your shopping experience. I’m sorry this happened and apologize on behalf of eCampus.com. We aim to provide all of our customers with low priced text books, an easy shopping experience, and fast delivery. When we fall short of this goal, we hope to make amends by providing you excellent customer service. I’ve sent you an email to the address on file detailing the full situation and have provided a resolution. Should you read the email and not be totally satisfied, please either reply to our email or call us directly at 888-988-9909.
Apologetically,
Erin
”
"Lowest cost on most of my books...shipping and returns too easy!"
“Good morning,
We appreciate the love! I’m happy to hear that you were happy with the price and our returns process was hassle free. I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,
Erin
”
"It was very easy to place the order and our shipment arrived in a few days."
“Good morning Pyarbs,
Thanks for the love! I’m pleased to know you found our website intuitive and your item reached you quickly. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!
Good luck this semester!
Erin
”
"Easy to use,fast shipping"
“Hello jseverns!
Those are wonderful words to hear! We’re pleased learn you had a excellent experience with us. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!
See you next semester!
erin
”
"Easy to order and I received the package quickly."
“Good morning,
We appreciate the love! I’m happy to hear that you had a seamless ordering process and that you received your textbook quickly. I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,
Erin
”
"This is our first experience buying College textbooks online and eCampus was very user friendly with very competitive pricing and they kept us informed as to when our books shipped! We will definitely use them again next semester! "
“Good morning ,
Thanks for the love! I’m pleased to know you will be returning to us next semester. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!
Good luck this semester!
Erin ”
" Not only do they send you a email reminder about returning your books so they're not late and you get charged extra, but they also sent a free highlighter with sticky notes attached!! I was soooo happy!! Anything free is awesome!! I will be using them and recommending them all the time "
“Hello!
Those are wonderful words to hear! We’re pleased learn you had a positive rental return process. We like to include "goodies" with your textbook orders as on of the may ways we stand out against our competitors. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!
See you next semester!
Erin
”
"My rental textbook came right on time! "
“Good morning,
We appreciate the love! I’m happy to hear that you received your item in time for your classes. At eCampus we know that your courses depend on you getting your textbook on time and strive to meet that expectation. I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,
Erin ”
A rep from eCampus.com, Erin - Customer Service, has responded:
“Hello!
Those are wonderful words to hear! We’re pleased learn you received your item quickly and were happy with our pricing. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!
See you next semester!
Erin
”