"Ordered a sony digital camera as ebuyer had the cheapest price. Delivered a day earlier than it said it would so I'm happy. Will continue to do business with them."

"Needed a cheap case to build a new pc for a friend of mine - eBuyer was the cheapest. In the beggining they didn't wanted to ship to different than billing address (my work), but in the end after calling their customer service (very rude) they agreed. Slow shipment from warehouse, poor tracking capabilities. Case is fair for the price"

"Right where to start. I was purchasing a DDR Ramchip as after SP2 and new Hardware my computer seemed to be running slow, due to the amount on new processes running.

As I had used kelkoo to find the DVD Burner, which I had no problems with, was cheap and was a high spec one, I used them again and they came up with the cheapest prices at eBuyer.

I found their website easy to navigate, and easy to use. The ordering process seemed fairly easy and I promptly received confirmation of my order.

As I ordered using the standard service the part was supposed to be delivered on the Monday after placing my order. It didn't show. It came the day after meaning they hadn't dispatched it until the day it should've been arriving.

So I took the PC apart and fitted the Chip, put everything back together again (the worst part of upgrading is stripping/reassembling the cables) and switched the PC on. Got a nice reassuring beep, got to my main BIOS screen and froze. And carried on freezing. So I reset the system, with the same result. In case of incompatibility issues with my existing chip (there shouldn't have been, same spec and BUS speed) I tried it on its own. This gave me the added advantage of DIMM Slot problems. Nothing. No Beep, no power nothing.

I went back to the eBuyer website to find out how to return the part. Turns out you have to raise an RMA, of which the first option is Dead On Arrival, which didn't reassure me in the slightest. If you don't they won't accept it.

Posted it the next day (at my own expense at less than half the price they quoted for delivery) and they received it the day after. This is where the fun and games began.

It took over a week for them to admit they had received the part and admit it was faulty, during which time I had made 3 phone calls and 1 e-note (which was never replied to) chasing this up (the phone calls lasted about 20 minutes each in a queue, for about 1 minute of unhelpful service with no apologies, at a premium rate of 9p per minute).

They then sent me a replacement which should have arrived on the 20/09/04, however in line with their earlier fiasco was received on the 21st.

Once again the part didn't work. As I no longer wanted a duplicate part, as I had no trust in that make, I tried to raise another RMA. It took 4 attempts over 2 days for this to work, and to date I don't know what their intentions are as they have not said whether they are going to replace for another make or refund my monies.

I would not recommend this company to anyone, for further reviews on how bad their post sales service is try dooyoo.com, and read up on the horror stories which seem to have been the norm, rather than a freak incident. Also note the timescale this is not a recent problem, and they have made no attempts to resolve them."

"I ordered a case from them, it came in just a few days and was in perfect condition, I have no hesitations about ordering from them again."

"Terrible return rules!! I bought a Sony product from E-Buyer, but when I discovered It would not work with the Sony machine I had, I asked them for a return authorization. THEY TOLD ME I HAD TO RETURN IT TO SONY !!?? After several phone calls (they never offered an "800" number), All I could get out of them is that "while they are a Sony re-seller, returns of Sony products would have to go back to Sony"!! The number they gave me for Sony was no good!! NEVER BUY FROM THEM!!"

"I did much shopping around and review reading before deciding to buy from Ebuyer. I ordered a set of Logitech speakers on Aug. 25th that were to be shipped by truck. The website stated that because of this, the expected delivery date would be Sept. 7th. They were delivered to my house on Aug. 30th!. I received a tracking number within a few hours of the order, and it was a very smooth transaction. I will definitely be ordering from them again."

"Ordered OEM Sony memory stick pro duo 256 MB. The item is as described, and arrived within the promised time frame."

"After I gave all the requested information regarding my order, they kept asking for the same and new info days after I clicked the send order button and spoke with them over the phone. finaly they just discard my order without any explanations. I still don't know why my order hasn't been processed, and we are talking about a $ 2.500 laptop. I guess they just don't need my money
"

"I ordered a camcorder for $ 2038.29, and today the package was delivered, and it was EMPTY. NO CAMCORDER, NO ACCESSARIES, NO RECEIPT!!!!!! Just manual was in the box.
So I called the customer service of ebuyer.com, they said it seemed to be the problem of UPS, not of them. Moreover, the customer service just repeated their general processing, didn’t concern my situation. She NEVER assisted me and said that they are not responsible for me after I signed and got the box.
I paid $ 2039.29 and got an EMPTY box. What the worst case!!!!!!!!!!!!!!!!!

NEVER use that cheater-like company. There is NO SERVICE for the customer.

***********************************

After 2 weeks, they still don't response my request aobut the refund. I don't want to talk with ebuyer.com any more. I just hope my credit card company would figure it out. "

"I bought an Antec Super Lanboy ATX Mid-Tower Case from them over the weekend. The order was processed quickly and my case was delivered in two days! Not to mention that they had the cheapest price around! Great Deal!"

"Much like the guy just before me, I purchased a Synmaster 910T for the lowest price (including many ebay auctions... and its the better color!)anywhere. I read the reviews on this site and felt a bit trepidatious... but the experience was great. I called customer service (granted, they SHOULD have an 800 number) and recieved a nice, helpful service person fast who answered my questions. I then ordered my monitor. About 47.5 hours later my monitor arrived with everything included. And this was FREE SHIPPING! The packaging could have been better and the only invoice they provide you with is through their website... but that actually makes keeping track of your reciept much easier so no complaints.
The screen runs just fine, does not appear used or damaged at all. I'm almost sure i'll buy from them again. High five, huh ufo2u2?

Note: I ordered from southern california and my item was shipped from arizona. Other orders could concievably take much longer depending on location."

"Great experience! Ordered a SyncMaster 710t on 8/10 at the lowest price I could find anywhere and free shipping to boot. There was was enote sent to validate a shipping address different to the bill address and they responded back the same day. I got my monitor today 8/16. I think the most impressive part of the whole deal was that my credit card was not billed until today. They do not have the latest available items in some categories but overall probaly the best on-line purchase experience Ive had this year. "

"I ordered a radar detector from these guys, they had the best price I could find anywhere for the item. Their site has quite a bit of items but it might take you a little while to navigate around to find the item, but you will get there. The item shipped out the same day I ordered. I was sent emails to acknowledge the order and the actual shipping. The item arrived a few days ahead of schedule and was in a sealed package, was (shipping) packaged very well and works great."

"I ordered a USB wireless card (Microsoft MN-710). It was priced very low and the shipping was excellent. It said I would have it before two weeks. It came within 24 hours."

"ebuyer had the item I was looking for (Antec TruePower 550W) for about $15 less than most others (shipping included). The item shipped promptly and I was given a tracking number via e-mail. The package that arrived was well padded and the contents were undamaged and in good working order. Thanks ebuyer!"