"This company customer service agents will try all tactics to avoid you from speaking to a manager. I had an issue with my product, i requested to speak to manager with two different agents, they both said manager wasn't available and they will argue back and forth with you about speaking with a manager. It's like it's a crime to ask to talk to a Manager. They will hive you attitude too. Please beware."
"I came to look for one toy and was not only able to get the toy I wanted for FREE....but also got to try a new toy I have had my eye on for awhile. I got hooked up with free gifts to try out....I was so surprised and glad I spent the money. "
"I shopped and shopped looking for a **** pump. I found that EdenFantasys had a really great one that was 50% less then similar items elsewhere.
EdenFantasys then added about $30 worth of great freebies to my order, gave me a $10 coupon when I signed up AND the shipping was free.
Super customer service too as representatives were in contact with me from order placement to delivery, ensuring that I was happy with everything.
Much to my delight, the pump I bought was even better made (as were the freebies) then I had hoped.
Everything about my experience exceeds any expectations I had when I completed my order."
"I’m not in the business of shopping for personal products so I was happy to know their customer service was WOW and the products were just as advertised. Don’t hesitate. Completely quality products and amazing customer service. Best place on the internet in my opinion. I ven compares to amazon and for some reason that feels like lower quality "
"Top of the line products paired with even better customer service. Eden Fantasy made my **** life 1000 times hotter. Thank you "
"My wife and I are very pleased with the selection and the products. All are very well priced and so far seem to hell well made. I can tell you what we have used so far work great. "
"I cannot say enough good things about this site. 1. Prices are always low 2. Tons of rewards for free 3. Free gifts all the time example most recent purchase received 21 free gifts my total purchase amount that I paid was $54.97 dollars I only bought 3 items. 3 items and I got 21 FREE gifts.4. Promotions all the time 5. They literally send me coupons and money off all the time. 6. You get points that go towards money off your total. And again prices are cheapppp. Never will you find a better site for quality and price. And shipping is fast. I ordered one last week on Wednesday and got it on Tuesday. I AM NOT PAID FOR THIS SAYING ANY OF THIS EITHER THIS IS MY HONEST OPINION. "
"I was checking the different toy shops on line, and this sight has a great selection with fast shipping. The package is a unmarked brown box. I am very pleasantly surprised. I also really like the free gifts."
"The items were shipped discretely, and are high quality. Customer service was excellent at staying on top of things. I will definitely order more toys from EdenFantasys in the future."
"I came here looking for an vibrating egg and read the reviews until I found exactly what I was looking for. I ended up purchasing this and another little cute item that was on super sale. Eden Fantasies sent me a box FULL of items. If you're worried, they were super discreet and protected. I had no idea what it was at first in a plain box. My partner and I had a really fun time unboxing with all of the free gifts and now have a bunch of items we may not have bought ourselves to experiment with. Highlight, SILICONE hand cuffs. The comfiest I've ever worn to date and we can get as messy as we want because, easy cleanup. Thanks again!! "
"Eden has quality adult toys. They also have good reviews from customers and power users. And I like their sales!
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"Customer service was amazing!"
"The wife and I are extremely pleased with Eden's Fantasy. From the speedy delivery to their top notch customer service! The prices are unbelievable! Thank you for putting the spark back in our love life! "
"I am in love with everything about shopping here! The prices are always great, the shipping is fast and I LOVE the products! The free gifts are always nice and a super fun way to discover new fun items. I'm a repeat customer... Haha, I can't stop!"
"I have shopped with Eden Fantasy multiple times now and I have to say they have a brilliant business going from a costumer perspective. I am so satisfied with the great services they provide as a business as well as promoting sexual wellness and education with their resourceful articles available to all on the EdenFantasy website.
Their selection is wonderful, growing and changing with the seasons, with plenty of promotional offers as well as sales to give more opportunity for those looking to add some extra to their **** lives be it self exploration or with a partner. There really is something for everyone here and not to mention those informative articles for the curious or those wanting to find a way to broach the topic with a partner.
Not only do they do what they can to allow for more financial lenience, their website is fairly easy to navigate (on mobile and desktop versions which many **** toy stores can't boast about -- But Eden can!) and if you make an account setting up wish lists is a breeze. You can even get notices for price drops on particular products! The payment options available at check out are fairly straight forward and easy to understand with no complaints here.
I've had wonderful results with their costumer service the times that I have had to use those channels but I will say it has been very few times and due to errors on my part not their own (so far at the time of writing [12/12/2020]
Their shipping so far has been not only discreet but almost always timely if not earlier than expected. Just in case you're eager for your packages arrival, they even hook you up with a free tracker on your packages so you can watch their journey and get updates about any issues that may happen between Eden to the shipping folks to you the costumer.
5/5 Stars Eden Fantasy from this little lass and here's hoping my review might have been helpful to anyone looking."
"The customer service at EdenFantasys somehow knew my package was going to be late before I did and they reached out to make sure I knew. Kept in contact with me for an extra week until they knew I got it and offered to send a replacement if I hadn’t received it by the end of the week. Haven’t experienced this level of customer service with any online retailer before. 5 stars for me, more if I could. "