"I like ordering from the English Tea Store because they carry the brands of tea I can't find in stores. My favorite is the Scottish Breakfast Tea from Taylor's of Harrogate."
"I have ordered several times, from the store. I have always been very satisfied. I will continue to shop there, as long as I get there great service."
"I always get good service from the English Tea Store and enjoy their products. The large "pouches," especially of herbal teas, are especially valuable to me in fulfilling my needs to stay "tastefully" hydrated. "
"Did not have a lot of options to choose from. Saw a picture with a tea cup and saucer but only tea cup was available. They dont even carry the saucer!"
"Great service and product. Shipping too expensive."
"5*
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"The products were good and came in good shape. A little disappointed by the web site, I had to call to get my tracking number emailed to me."
"I love my tea pot. I use it all. The time."
"I purchased gift certificates ($25) for my mother and mother-in-law for Mother's Day. They both loved them. Interestingly enough, I almost purchased for them some of the same items they got using their respective gift cards, but I think the freedom to choose what they wanted was fun for them. Perfect for tea lovers and anglophiles."
"I have been purchasing Tea from your store and only this online store for years.
I find it to be wonderful, delicious tea.
Never once thought of buying anywhere else.
Not since buying from a well known local store and when I got home there was no tea in the flavored Tea, Only something that looked like rice and rose petals. Would not brew. "
"I love the website. My husband and I are truly into loose leaf tea. We have yet to try what we ordered but will very soon. I also love the teabag chest which I plan on ordering as well. Their prices are very reasonable. They have a great selection of accessories and there again prices to match which helps in this economy. I pray they stay in business for a long time."
"A very quick delivery and overall a pleasant experience."
"the teapot arrived earlier than expected and it was safe and secure packaging"
"Took over 3 weeks to receive. I have ordered from here before with no issues. Item was returned to seller as undeliverable.
I receive Fedex and UPS at my business, no postal service.
If I knew Fedex shipped to the postal service to finish the delivery, I would have had it sent to my home address the FIRST time!"
“Thank you for your recent order with us. We apologize that your order was not received to you due to the shipping carrier. Although, in past orders the same shipping address was used with the same shipping carrier. We appreciate your feedback and will make any necessary changes. Please feel free to contact our customer service department at 877 734 2458 with any questions.”
"Great site, easy to use and check out. Tea arrived quickly and is exactly as expected. Very satisfied overall."
A rep from English Tea Store, , has responded:
“Thank you for your recent order with us. We apologize that the item you ordered was no longer available. We have contacted you by phone and made adjustments to your order to ensure it was delivered on time, again we apologize for the inconvenience. Please feel free to contact our customer service department at 877 734 2458.”