"I have just bought a new computer from Envision and the whole process was flawless. I had a few questions that I emailed to their tech support before the purchase, and they were answered very promptly and intelligently by Todd. After I had customized the computer to fullfill my gamer needs, I placed my order over the phone without any problems.
I received the computer when they said I would (about a week later) in perfect condition. FedEX did a good job of NOT playing kickball with my computer, and when I unwrapped it I was surprised and delighted by how well it was packaged. It looks pretty sweet, and on the first try it booted right up. I was blown away by how fast the computer was.
Well anyway, I've had the computer for a few days now and I am VERY happy with it. Everything has worked like a charm, and though I haven't had to make use of Envision's vaunted tech support, I'm sure it will be great if I need it.
I just can't say enough about these guys at Envision Computer Solutions and I'm a happy customer right now. They can count on me as a repeat customer :)"
"A Most Remarkable Company!
It’s been six years since I’ve bought a computer, and because I don’t make such a large purchase very often, I wanted to be sure I did it right. I didn’t want to buy from the big corporations because I prefer to establish a more personal aspect to business relationships. I shopped around for several months, and I wanted a well-built computer with all the components I needed and still fit it all in my budget. After looking at companies like ABS, Velocity Micro, etc., I found Envision on this site and was impressed with the great comments and high customer satisfaction rating. After preliminary configurations on the Envision website, I decided to drive to their shop in Salina, KS, only an hour and fifteen minutes away. I’m so glad I did!
The shop is cozy and welcoming, with a friendly, incredibly knowledgeable staff. Todd Keller helped me with the system configuration. He went out of his way to get me exactly what I wanted, with nothing I didn’t really need, and all (including sales tax since I live in Kansas) just under my budget! A similarly configured machine from Dell or Gateway would have been hundreds of dollars more. (P4 2.8 Ghz, 1gig of RAM, ATI 9600 video card, 17 in. ViewSonic flat panel monitor, Sony multi-format DVD burner, a separate DVD player and a gorgeous Chen Ming case in deep purple with a clear side panel and ultra-violet cold-cathode light). She was ready in less than a week. She’s sleek, super-fast, beautifully made, runs flawlessly and looks awesome!
The true test of a company however, is service, both during and after the sale. Todd and his staff excel in this area. They really know what it means to give customers peace of mind. They obviously take tremendous pride in their work, and will do everything in their power to make things right when issues arise. When I got home, I found that the video card had come unseated during the ride. The phone was answered promptly, and the issue was resolved swiftly, with complete graciousness. Todd even e-mailed me a day later to see how things were going. That’s amazing service!
I recommend Envision Computer Solutions with the highest rating. They are a superlative company. As far as I’m concerned, I’ll be their customer for life. If you live anywhere in Kansas it is truly worth the drive to Salina to work with these guys. If you live anywhere else in the USA, buy from them. You’ll be thrilled you did!
University professor and computer lover!
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"I've many systems from them - most for work, this one for home. I'm ENTIRELY happy! Especially personal attention and customer service - I buy all my systems from them with complete confidence, and I'm an experienced systems engineer.
I don't buy Dell anymore - when something goes wrong, rather than a maze of voice prompts, I call and/or email, get a prompt response from the owner, or one of this direct employees. NEVER a hassle. This is exactly what I need in a computer supplier!"
"Todd and the crew at Envision Computer Solutions, have been great. Todd had bid on computer for our school district for the last 3 years and this year he won. They had our computers build and to us when WE wanted them. Their after purchase support has been above and beyond what they would have had to do. If I need somthing and they carry it, they get my business."
"What a pleasure to deal with real people that you can easily communicate with, either by phone or email. The complete buying process was incredibly flawless from beginning discussions to the final shipping. I am looking forward to working with Envision again in the future."
"Second PC I've bought from Envision. Todd was very prompt in replying to any questions I had. System was delivered quickly and as Envision stated. PC continues working like a charm with no problems whatsoever after 2 months of use. I highly recommend Envision!
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"freindly staff... very knowlegeable and honest
had a bad mobo and had no trouble returning it......best computer place on the planet!!!!!
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"Envision is a great outfit. I had been badly burned with my last computer purchase from a nation-wide company, and shopped very carefully for a replacement. After reading so many favorable comments about Envision on this site, I decided to call them. They answered on the first or second ring, listened to my computer needs, and said they would e-mail me their recommendations and a price estimate within a day. They did, and I placed my order by phone. Eight days later (I live in Maryland) my gleaming new machine arrived well packed and with complete documentation and installation disks should I ever need them. I am completely delighted with this computer. It has worked flawlessly, and is even faster than I had hoped. Without question I would order from Envision again, and have been recommending them to all my friends. "
"I just want to commend Todd and his business once again on the wonderful service and support he has always given me. I have dealt with Todd since 1995 or so and just keep going back. I just purchased a new computer setup through him and was a good thing but am not surprised as that is why I went back to him instead of ordering thru the mail or on-line. He is right here locally for me for support if I need it plus he ended up beating the price of others too. What more could I want. My heartfelt thanks go out to Todd and his staff and I look forward to doing business with him for many years to come. I am now working part-time at home using my computer so it will be even more important that it is up and running and I have no doubt it will be and/or if I have a question of any kind Todd will be there. Hope you all have a really great day! "
"I bought a bare-bones replacement computer from these folks, solely on the strength of their resellerratings.com rating. I'm very pleased with the PC, particularly the care with which the wiring and ribbon cabling was dressed. Unfortunately, FedEx decided to rip a corner off of the shipping container, damaging the front bezel and chipping the case. Todd was super about taking it back, no questions. He even shipped out the replacement with a return authorization from FedEx, so I didn't have the delay of returning my defective one, waiting for turnaround, etc. Prompt, courteous phone service. This is a good example of how the industry should run, and it's sold me on envisionics. Reasonable prices too.
Now, a couple of (very minor) quibbles. They shipped the first box out with their test graphics adapter still installed, so it was just rattling around inside the case when it got here. The second one came with a front fan not properly installed, but again rattling around loose. These are not big issues, and do not significantly detract from my overall very high satisfaction level. Buy from these folks."
"Top Notch Customer Service - We've purchased at least six systems from them so far, more to come. Buy with confidence."
"Great prices, fast shipping and the best customer service going! THANKS Envision!!"
"After researching for over a year I finally decided to purchase a computer system from Envision Computer Solutions because of the price, choice of components and the feedback that I read here. The computer arrived damaged from the shipping so I contacted Todd and he arranged for me to send the computer back and immediately started building me a new system which arrived in perfect condition! I have not had one glitch with the new system and I could not be happier! I highly recommend envision computer solutions. The bottom line is, these guys WILL make it go right for you!
Thank you Todd!
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"Their prices were reasonable, your support staff was quite helpful, and I now have a computer built exactly to my specifications that works like a charm. The motherboard I had end up specifying was not in stock, but I received it on time because you had raised the shipping option without cost to me. Now that's what I call customer service!"
"Computer works great. Very good communication. Any problems I had got taken care of."