"First time ordering from Essential. Everything went smooth. Item in stock as stated. Good prices. 2 day Fedex shipping at UPS ground rate. Very satisfied. Will order again.
Chuck"
"Ordered a MSI Geforce4 TI4200-VTD8X, 128MB DDR 8X AGP, great price. My order was upgraded to Fedex 2day for UPS ground price. Received item fast, the card works great, will order from them again."
"Ordered 2 days before Xmas, got 2 days after. Thought I had received a DOA motherboard, but had some diagnostics run, and turned out my copper CPU shim was causing my system to no-post! ??
Shipping was prompt, parts worked. And price was right.
Service & support are best when you don't need them! :)
Would order again. A+
"
"Has amazing customer service!! It was my own fault that an order was put on hold. Called up the same day was ordered and the 9500Pro was still shipped the same day(thx Tim). Will be sure to do repeat business EC."
"Placed an order with them for a Pioneer A04 DVDRW Drive... Speedy and reliable... Top Quality Service."
"This site is very quick an that makes them the number one in my list of stores"
"This company is awesome! I will never go to another retailer again. There service is great and the speed of delivery is unmatched. I bought a motherboard and cpu from this company and everthing was exactly as they advertised (NO HIDDEN SURPRISES). I have to commend them on a job well done. Now, only if FedEx in my town had the same service. "
"These guys are the BEST. I ordered an Asus P4PE/P 4 2.53 from them 12/18 at 1, it shipped that afternoon and they supplied me with a valid tracking number. They charged me $15 shipping, but sent it FedEx 2 day, and it arrived on 12/20, everything as advertised. The next day I ordered a 512MB DDR DIMM, same experience. I paid $15 shipping on the board, but would note that it cost $11 less than another vendor I like who advertises "free fedex saver". Very highly recommended!"
"i ordered a western digital caviar 80g hd from these guys. it shipped monday from ny and got to me in chicago on wednesday. it was exactly what i wanted and was in mint condition. i would definently order from them again."
"Have ordered from these folks twice based on their excellent rating on this site. Both times I have received merchandise within 3-days(first order Lian-Li case, second order cd-rw). They ship 2nd day FedEx. Nice website. Fast and informative emails. Extremely satisfied customer."
"Shipped a similar but nonetheless incorrect part. Ordered a Thermaltake W0009R power supply and received a W0009 (no "R")! Annoying but not worth the effort and expense to send it back."
"I had bought some products from this company before and new what to expect. Overall they are always very fast to ship.
But a true test of how good a company is the post purchase service. I recently had to RMA a barebones system. Instead of sending me a new replacement they sent a used one. Worst thing is the system had a bad APG slot. I didn't want to bother with another try at an RMA, I just swapped it with a company system system they just use internal video.
Overall I'd recommend them for things that are covered by good manufacturers' warranty like retail products, but for big purchases I would stick with Newegg. Only ding there is taxes in CA."
"Ordered mainboard, maybe the last Asus TUSL2C in captivity, received when promised in perfect condition.
Shipping is higher than it should be but I have no complaints about their service or products. Will shop there in the future if Newegg doesn't have what I want."
"I've been purchasing computer components regularly from this company over the past 9 months... I have had the best shipping service, customer service & pricing from this company... In fact, since I found this company, I rarely purchase from anyone else... "
"My bookmarks list approx.34 companies which sell computer parts. I have been using Essential almost exclusively. Prices are much better than others, and they ship immediately! All items received exactly as described on their site and absolutely no hassles with an RMA! They even give you extra "dollars off" the more I order. To be totaly fair: The only companies I order from now are: Essential, FrozenCPU, Googlegear and CoolerGuys. All "Top Notch" companies."