"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Always great and fast arrival time"
"Good C/S, procing and fast shipping"
"Sunglasses I purchased were on sale
I received a discount card for being a first time user for additional 10% off.
GPIRIG054 I was not able to add this code"
"Ez contacts is still cheaper compared to other online stores."
"I provided all information requested and uploaded my prescription. They gave me all "negatives" when I gave them documents stating "positives!" I was told because box was open they can only give a credit, which is $49.90 not the $53.85 I paid with shipping. Reason I have a problem, they gave me the wrong prescription! This is not a fault of mine! They messed up and they want me to go and purchase again. They screwed up and are not taking responsibility. Why would I buy from them again..."
"So far I have ordered a pair of prescription glasses and a pair of prescription sun glasses. Both arrived correct and relatively fast. I appreciate how easy it was to order. I didn't know my PD measurements, but they provide some options to find that. 10/10 for ease of ordering. I will use them again. "
"I researched a few different companies to order my contacts. I found EZ the least expensive and since I order a years supply, I decided on EZ. I was not disappointed. It was a swift transaction. "
"No processing fee. Distictive price"
"Had a hard time contacting them to let them know that they sent me the wrong prescription.. finally resolved and received the correct prescription "
"Easy purchasing process and best price available from my search. Thanks "
"3 separate processing and Shipping delays. We paid extra for next day shipping and it still took three days after it shipped to be delivered. Then they acted like they were doing us a favor by giving us a refund for the next day shipping. The glasses were bent when they came in. "
"The discount was so deep on my purchase, that I had to double-check if EZContacts was legit - they have great reviews on Reddit which is a rarity. I am happy with the ease of making a purchase and looking forward to receiving my order. "
"100% Authentic, very cute and stylish, this is my 3rd pair of Gucci sunglasses I have ordered from here, I even get all my contacts and eye glasses from here."
"It was my first time to order from EZContact's and the process was very easy. Will definitely use them again."
"Love this place so easy to work with "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for getting in touch and sharing your feedback. We apologize sincerely for any dissatisfaction you may have experienced with our company.
We have a dedicated team to ensure that the contact lenses we send to our customers match their prescription. We highly value your input and would like to understand how this error occurred on our end.
Please email us at help@ezcontacts.com with more details about your experience so that we can thoroughly investigate the matter and address your concerns effectively. Your willingness to help us improve our services is greatly appreciated.
”