"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"First time ordering, easy process. Will be restocking on contacts soon. "
"Easy ordering. Great prices."
"love to order lenses here, great price and shipping speed is good also"
"My contacts turned out great and the price was the best available."
"I am glad to have a way to order things I really want without having to pay all at once."
"checkout is fast and easy with great prices on product!"
"everything was perfect: the price, the process, I'm very glad with EZcontacts"
"checkouts too complicated. Even the questionnaire is a pain."
"It was affordable and easy to order I will be back."
"I always have a great experience. The quality of glasses and prices are great. "
"You had the glasses I wanted and they were affordable! Easy to use web interface - thank you!!"
"I was looking for a new contact type that my doctor recommended. I did a simple search and found EZ Contacts had it. It was very easy to enter my prescription and I appreciated the prompt to double check my strength for my toric sense. Super simple and excited to get my contacts!!"
"It was very easy to order from the website. I reordered my contacts in about 2 minutes and my previous payment information was saved making the process even easier."
"Easy process very pleased with how things went"
"super easy to order my contacts"
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company.
We value your input and want to understand the specific concerns that led to your dissatisfaction.
Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively.
We appreciate your willingness to help us improve our services.
”