"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Wonderful, easy to maneuver!"
"Website is very Smooth and easy"
"Always convenient and takes great care to ship fast and accurate. "
"I was able to find the same product at EZContacts for much less and the checkout process was super simple."
"100% recommend. No more comparing prices!!!"
"Fast Delivery. Great products. Easy ordering. Better price without using my insurance."
"Hidden gem of optical products ! "
"Could not have been easier and pricing is excellent."
"Have not gotten them, just ordered and was glad to get the price. Now we will See if quality is there!"
"Quick, efficient, and great price point. I usually go through my optometrist office, and get charged at least $20 more per box, for the same thing. Love the promo code option. I am oh, for a throwaway item, the price is Appropriate."
"Placing and order was fast and easy."
"Never received my glasses"
"always order my whole family's contact lens with EZContacts. "
"I broke my frames, now I’m saved!"
"I just placed my order and absolutely happy how simple the process was. "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly.
To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue.
We look forward to hearing from you shortly!
”