"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"I ordered frames which I had worn in the past and were super comfortable. The price was reasonable and the I received the frames in a timely manner."
"Website easy to use and customer service individual by the name of Ashland was very pleasant and helpful!"
"Product was never available to ship and After about a month and a half I cancelled. It was available at regular stores for a slightly higher price, so I am not sure what the excuse was."
"Always looking for cheaper deals and got one without searching."
"Great website, very east to use."
"Love the ease of getting my contacts from EZ Contacts!"
"So glad I found your company. Very competitive prices and delivery was really quick. Thanks. "
"Great site, didn't change price at the end"
"easy to reorder and prices are great "
"Awesome glasses at an affordable price. I was skeptical at first but the prescription was perfect. I would highly recommend giving them a try."
"Truly is easy. No hassles. Arrives fast. "
"The price change at the procesd"
“Hi there,
Thanks for reaching out to us and providing feedback. Our apologies that you were not able to get the discounted price for your order. The discount should automatically apply by the checkout page, but if it doesn't, you can email us at help@ezcontacts.com and we'll be happy to adjust it for you.
We appreciate your business with us and wish you a wonderful day ahead.”
"I usually order from here so i looked up ex contacts on google and first thing it shows is the contacts i get for $70 at 20% off. well when i instead went into my previous purchases to repurchase the contacts to not have to refill the information out the price was $100! so for a left and right eye i saved $60 by not using the repurchase. true fraudsters, i will likely go else where next time since they are trying to screw their loyal customers. "
“Hi there,
Thanks for reaching out to us and providing feedback. Our apologies that you were not able to get the discounted price for your order. The discount should automatically apply by the checkout page, but if it doesn't, you can email us at help@ezcontacts.com and we'll be happy to adjust it for you.
We appreciate your business with us and wish you a wonderful day ahead.”
"Quick, easy and the best price! Thanks!"
"Great deal on a pair of youth glasses. "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for reaching out and providing feedback. Upon checking your order details, we see that this item had a clear 4-6 week processing time as stated on our website. We apologize if, despite this communication, you felt the wait was unreasonable or the reasons behind it were unclear.
While the processing window was accurate, we understand that waiting for an item can be frustrating, and we're glad to hear that one of our agents was able to assist you.
Please feel free to reach out to us at any time should you have any further questions or concerns.”