"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Quick, easy and the best price! Thanks!"
"Great deal on a pair of youth glasses. "
"N/a…………………………………………………………"
"All I can say is this will be the site I'll go for my glasses."
"Great shipping time
Easy order
Genuine products"
"Love that I found the sunglasses I wanted on sale!"
"These guys are the best. Have been looking for my frames for ages and all is so quick and easy to check out. The prices are also amazing.
Highly recommended."
"Easy to get cheaper contacts."
"I always buy from this company! Great prices no one can beat"
"Best price I could find for Oakley Subzero’s so glad I found them here!"
"The lenses were cheap plastic and made everything look blurry and warped around me. Also not sure the frames were authentic. "
"EZ CONTACTS has truly streamlined the process of refilling my contact lenses. "
"I got a text saying to use code MARCH30 all month and it didn’t work and was invalid "
“Hi there,
Thank you for reaching out to us and providing feedback. Upon checking, we see that your order consisted of contact lenses, and the promo code MARCH30 is only for spectacle lenses.
We apologize for any miscommunication. Please let us know if we can continue to assist you by reaching out to us at help@ezcontacts.com”
"Fast/easy. Found exactly what I was looking for with a good price."
"First time buying designer frames, it was nice experience. "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for your review. We are so sorry to hear that you received a defective pair of glasses from us. That must have been so disappointing! Our quality control team thoroughly inspects all products before they are securely packaged for shipment, so we apologize that your order was not properly inspected or secured for transit before being shipped to you.
We would be happy to take these back for either a refund or exchange, as you would prefer, and we will cover the return shipping as well. Please email us at help@ezcontacts.com so we can assist you in doing so.
We apologize again for the inconvenience this has caused you and look forward to hearing from you shortly.
”