"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Super easy to transaction at a great price "
"Took two minutes to order and got the best price I could find!"
"I am so happy I am able to find another contact supplier 800 Contacts was charging a lot for contacts so happy
"
"I check multiple contact carriers every time I shop for contacts. So far, the last 3 purchases, EZContacts have been the most reasonably priced. They are also efficient, fast, and offer a user-friendly website. "
"Better price than the other sites, and an EZ experience! "
"I ordered on 2/23 and have NOT received my order as of 3/4. I needed this order a week ago. I am very displeased."
"easy to order, upload script and get new lenses"
"it was better than the competition. the pricing is a bit higher than the competition but the competition offers a rebate which takes time to prepare the forms and takes 2 months to receive the rebate ."
"I can not refer you to any of my family and friends please get it together "
"Apple Pay and google pay are a must. Upgrade!"
“
Thank you for reaching out and providing feedback! We're always working to improve the user experience, and your insights are valuable as we strive to ensure continued customer satisfaction.
Please don't hesitate to reach out to us at any time should you have any further questions or issues.
”
"This is my 3rd order and so easy and fast shipping. "
"I did not get any incentive to buy from you --just spam -- remove me from your list if you are not giving out discounts"
“Hi there,
Thank you for your review. We understand that you have been receiving a lot of emails from us lately, and we apologize for any inconvenience or frustration this has caused.
We are always looking for ways to improve our customer experience, and we will take your comments into consideration. You can unsubscribe from our email list at any time by clicking the "Unsubscribe" link at the bottom of any of our emails. You can also unsubscribe by emailing us at help@ezcontacts.com and we'll be glad to assist you in doing so.
We appreciate your business with us and wish you a wonderful day ahead!
”
"Easy Peasy to order. Loved it."
"The best website I found that was affordable "
"Was charged for shipping even though was supposed to be free in US. Then screwed up shipping label so had to drive to PO to get them. Asked to be removed from the email mailing list yet still receiving multiple emails a week. Will never use this site again. Would rather pay few dollars more and know I'm getting screwed than be secretly screwed by these people "
“Hi there,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly.
To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue.
We look forward to hearing from you shortly!
”
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for reaching out and providing feedback. We regret to hear that your order has been delayed. You can be certain that we are doing everything we can to expedite your order so you can receive it as soon as possible. We appreciate your patience and understanding with us as we resolve this delay for you.
Please let us know if there is anything we can do to further assist you by emailing us at help@ezcontacts.com.
We appreciate your business with us and wish you a wonderful day ahead!
”