"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"I have looked at this product for a while but finally put an order because the price is pretty decent , the shipping cost is also awesome ! highly recommend for good quality product but absolutely affordable compare to others !"
"Good price and fast and friendly app"
"Easy navigation on website. Seamless checkout process and fast shipping. Prices beat competitors."
"Glasses come perfect, this is the most reliable company I’ve dealt with. Also, the glasses arrive early than expected most times. "
"I love ordering my contacts though ez contacts. It’s always a quick easy and efficient. "
"It’s so easy to order products on ez contacts. The selection is top of the line and prices are great!"
"Glasses shipped out quick and great costumer service after I had to return the original pair because of a figment issue. "
"I love how yall make it where we can use affirm if we can’t pay in full at time of purchase. Makes ordering my contacts possible!!! "
"I ordered my daughters glasses. I wanted to get them in two days so I paid the extra money to get it in two days. Did not get my daughters glasses for five whole days. Please give me my money back."
"This is the cheapest I have found online to purchase - let alone afford - contact lenses once again. Being poor AF, despite the whole "I'm an American with an education" bit, I am sadly so freaking excited in a First World Country to FINALLY once more find an affordable means of financially acquiring contact lenses once again before my contact lens Rx expires very soon. CHEERS YAYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY omg I'm so tired of my heavy Medicaid eyeglasses falling off my faceeeeeeeeeeee :'("
"The prices are most their products were actually better price than any of the stores around me. There was free shipping, which was a great plus.
It applied a coupon that gave me 10% off on the first item but the coupon they sent me in a text was 10% off my entire order from what I understand, it would not allow me to earn this coupon.
Overall, I am pleased with most of their pricing being better than the competitors"
"I was not able to add second set of frames to my order. And I could not add the RX25 discount for the lenses."
"And easy to use website...."
"I ordered online for the first time a few years ago. I tried a different site at first but it was complicated. So I tried EZ contacts. It’s easier than ordering through the optometrist. "
"I just liked how easy it was to order! "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for reaching out. We understand your frustration regarding your order. However, we want to clarify that this order was placed in August and was delivered within the promised two business days. If you have any further questions or concerns, please feel free to contact us. We’re here to help!”