"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Ease of purchase is phenomenal only thing is that shipping and billing addresses are different on my behalf "
"I ordered twice. They shipped it to me so quickly. "
"Best prices for sunglasses you could ever find.Good quality,fast shipping never had an issue."
" Great experience with a great discount. By far best prices on Contacts of anywhere"
"Great price fast service good job"
"I compared prices and will be buying my contacts here each time. Website is user friendly."
"Love this place! Awesome Sunglasses"
"Found exactly what I needed for less"
"Good product, good delivery time and easy to order"
"An easy site to navigate, quick and easy to check out"
"Frames are not the color they show online.. even after I recommended to check with their vendor, because from experience, they sometimes change details on the codes or colors.. they still sent the same frame. "
" product, fair value and fast on delivery."
"Nice service and price very flexibles i love it"
"Love my purchase, arrived safe and sound, thanks!!!"
"One pair was back ordered after and i wasn’t notified until I inquired. Ordered a second pair that was in stock and still took quite a while. Quality seems good but I will likely try another company next time just due to not being notified of the back-order status promptly."
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly.
We value your business and appreciate you for bringing this to our attention.
”