"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"I ordered online for the first time a few years ago. I tried a different site at first but it was complicated. So I tried EZ contacts. It’s easier than ordering through the optometrist. "
"I just liked how easy it was to order! "
"Easy to shop for contacts & pricing is a good dealer. Download script fast & done. "
"So I've been needing contacts for over a year now, I'd heard about this site from a friend. When I went through the reviews, a lot of the reviews said their contacts cracked within the first use or so. Obviously I was worried about wasting money and getting my hopes up, but so far, my contacts are perfect. I've not had any problems with the biofinity brand from this site. I will definitely keep ordering here. Another cool thing about it is this site allows payment plans through Klarna and Affirm. Shipping was super fast too, my order was supposed to take about 10 days to arrive, but I got the order within three days."
"The lowest price and very fast shipping "
"Me gusta este lugar porque es rápido y sencillo subir tu receta, la entrega no demora, pero sobre todo sus precios son mas económicos."
"It took 30 days from order to receipt. "
"I like the fact an extra set of lenses were included. "
"Easy to find products....Team Nike "
"Reasonable prices and nice selections. Good quality. "
"I will definitely be back for more! Best prices in the internet or in stores! "
"Super easy and fast ordering!!"
"Took my money quick enough but a week after order it didn't ship. I had to contact them to find out it was back ordered 4-6 weeks. "
"Very easy to order and looking forward to wearing my new glasses"
"Lost my trusty old aviators, looked up the ones I wanted on the Ray Ban site then got them $80 cheaper here ;] "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention.
We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly.
We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
We appreciate your business with us and wish you a wonderful day ahead.
”