"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Been ordering from ez contacts for years now. Great service."
"While on a cruise I lost my fav MJ sunglasses in the rough surf. I have had them for 8 years. Found them on this website at an excellent price. I was able to place the order using the WiFi on the ship and they will be waiting for me when I get home! Thanks!!"
"Nothing like being able to order something online quickly. Awesome site, highly recommend."
"So refreshing that the amounted quoted was the same amount at check out. So many websites add crazy fees but not until you are ready to check out. I only had to be shipping which was reasonable.
Thank You!!"
"This site offers me a great price for my contact lenses. Shipping is pretty fast. The whole process is easy.
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"Great selection, quick shipment, and decent pricing. I recommend EZContacts. "
"Ordering process was very easy "
"EZ to use and I pay less then buying them at my optometrist office"
"Very satisfied with the selection offered"
"This was super fast, super painless!!! "
"The products arrive very fast and they are very nice, they even come with a little mirror!"
"We love buying contacts here. Always fast & easy service!"
"I order pair of glasses Aug. 27th and had to cancel on Oct 08 due to availability and EZ contacts did not tell me, I had to figure out on my own. "
"Been using the for a year now. Everything is very easy to use. Contacts come quick and correct."
"Quick and $80 cheaper without ins than 1800 contacts"
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for your feedback. We sincerely apologize for the frustration you experienced with your order.
We want to clarify that our website clearly states the shipping time for this item as 4-6 weeks. We understand that this may not have been communicated effectively, and we’re sorry for any inconvenience this caused.
Your experience is important to us, and we will work to improve our communication moving forward. If you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you for your understanding.”