"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"YOU OFFER FREE SHIPPING BUT WON'T ALLOW ME TO CLICK ON IT....HMMMMMM ANNOYING"
"My order took forever. They wouldn’t price match either. Could have been much better. "
"Very quick and easy and price is great!"
"They have the colors I was looking for"
"easy website to use, very organized"
"Until I get my order I won't be able to comment but the purchasing was very simple and easy."
"Shopping made easy, reasonable price an easy checkout."
"Easy website found the glasses I wanted at a fraction of the price."
"Found what I was looking for and they have a lot of good selection "
"Quality Price and quick Checkout!!! Loves it "
"found ‘em, and received a 51% flash discount ~ ~ go there
"
"We’ve ordered glasses and contacts delivered sooner than expected "
"Great price on contacts! I did not have the option of free shipping though. That was disappointing."
“Hi there,
Thanks for reaching out to us and providing feedback. We understand that you're having trouble getting free shipping on the product you want to purchase.
It's possible that the product is already discounted, so it wouldn't qualify for free shipping, as free shipping is only available for products that are not discounted.
Please feel free to reach out to us with your order number and we'll be glad to look into this for you.
We appreciate your business with us and wish you a wonderful day ahead!
”
"I love the products and low
Prices "
"Seamless, easy, and reliable"
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly.
We value your business and appreciate you for bringing this to our attention.
”