"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Always a Simple Painless Experience. Why go anywhere else ???"
"It was easy ordering from this company"
"This was my first time using EZ contacts, and it was incredibly easy. First of all they had the best price I found for a set of frames I loved in a retail optometrist shop. In the office they were priced at about $300, before lenses and before blue light. So it would’ve been about $500-$600, but on ez contacts I got them for 1-4 of that price! They arrived really quickly and with a wiping cloth, and cleansing spray. I love it. I’ve used other online sites for glasses but this was my first time with this site and I just wish I would’ve done it sooner "
"Fast and simple service no complications "
"Very appreciative to receive great service.
Thank you!"
"I love this website. They are quick to respond, and ships as promised.
I highly recommend this place."
"good customer service and product"
"It is a pleasent experience ordering with EZ Contacts. They are thorough and the process is very easy to fill out and order."
"Best price of all other contact services. Free Shipping"
"Still waiting for a refund. It’s been almost 10 days"
"Always have nothing but a great experience with them!"
"Thanks for the discount.
Greatly appreciated. "
"Ordering could not have been easier - love this website - AAA+++"
"Almost 2 months after i submitted an order I am still waiting. They do not give regular updates unless I reach out and ask them, and then they will respond right away but I have no real answer yet. Funny how today they reached out by themselves, and then I get this rating request... I will most likely never order from them again"
"I order contact lenses for myself every time. Have no complaints. Quick delivery, great packaging. Recommend!"
A rep from EZContacts, Olivia_Miller, has responded:
“We apologize for the delay and understand your frustration. We strive to provide timely updates, and we regret that you haven’t received the information you needed without having to reach out.
We’re currently investigating the status of your order and will provide you with a detailed update as soon as possible. Your feedback is important to us, and we are taking steps to improve our communication and service.
Thank you for bringing this to our attention. If you have any further concerns or need immediate assistance, please contact us directly at help@ezcontactscom. We appreciate your patience and hope to resolve this issue to your satisfaction.”