Full Rating Profile + -
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Featured Review
"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Pirch
"Mauis for 170. I should be thrilled. "
Best prices
"1-800-contacts wanted to charge me almost double. It’d be great if they took vision insurance, but I’d rather have better prices."
Fantastic experience
"Easy, quick, affordable!!!!"
Super easy order
"Great experience with this order. Easy and fast, and great selection and prices."
Frustrating reorder process
"Made it difficult to get online price. When I wanted to increase my box qty I had to reload prescription. "
"Very quick easy to find a style I like will be purchasing more so many different styles to choose from"
Easy to purchase from
"Easy to find contact lenses that I was looking for."
Buy stuff without your wife (or husband) seeing you spent 600 bucks on sunglasses!
"Seriously though, great service, zero interest, it's awesome. "
very nice
"clear instructions and nice price"
Easy purchase - great price!
"Super easy to order and the price was fantastic!"
Returns take too long
"Let me start out by saying the sunglasses were great except they were made my wrong. I sent them back immediately and after 3 weeks I called to check the order status and was told I will get notified when they ship. It has been an over a now month and still haven’t heard anything. I ordered these for vacation and the way this is going I will not have them in time. Disappointed !!"
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Less expensive than lens crafters!!
"This was super easy, and affordable"
Great sunglasses!
"Reasonably priced, great quality"
Great Prices
"Ultra low prices and reasonable express shipping. Will see if final product is legit when it arrives "
streamlines experiece
"The website is easy to use. Would suggest promo codes to be available on the site"