"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Love that it’s so easy! Thanks! "
"Amazing prices for name brand glasses 2nd time ordering so far we are very pleased "
"Fast, easy and best prices out there..."
"Been ordering from this website for more the two years now"
"Placed my order, sent in my prescription and voilá! contact lenses arrived. This is exactly the kind of transaction you hope for every time you place an online order. "
"Found my exact glasses I got from the eye doctor on here for way cheaper. "
"Great experience, and great service."
"Unfortunately, I was not able to get the sunglasses that I was hoping for, but customer service great care of me during the entire process. Once I find the pair that is for me, I will definitely be using the service again."
"not so nice chat lady
got good variety of options"
"Quick and easy, free shipping is a plus and the cost great buy will refer friends and family"
"Better price than doctor's office"
"Easy site to order and upload script! Very happy. "
"It was fast and easy. They have a variety of frames which is awesome "
"4 boxes about 100 dollars more than last year"
"This particular vitamin was recommended by my eye doctor and I trust him, so I will see how it works"
A rep from EZContacts, Olivia_Miller, has responded:
“Dear Customer
Thank you for taking the time to provide your feedback. We are committed to offering competitive prices to our customers and regret that we may have missed the mark in this instance.
We would like to highlight our price match policy, which allows customers to match any better prices found elsewhere. Additionally, we have an EZPoints loyalty program, enabling customers to accumulate points for future savings with each purchase. For more details on these programs, we encourage you to visit our website.
Your feedback is important to us, and we thank you for bringing this to our attention.
”