"These guys seem to have no idea a) how to run a delivery company and d) how to respect there customers, and I thought delivaroo was crap , till I had to deal with these fools , avoid at all cost people AVOID"
"Let me start by saying I am 72 years old and have been in the business world most of my working life..that being said this is the ABSOLUTE WORST delivery company I have ever dealt with. The drivers
are lazy, incompetent and rude...... packages are just thrown in the easiest spot available, with the house numbers clearly marked, they drop packages off at the wrong houses. Thankfully with this new home I have honest neighbors and my package was brought to my house this evening by her. I called about another package that I have been expecting and paid $30.00 extra shipping for expedited shipping as I am relocating to Florida for the winter and I needed the package ASAP. I called the company this evening and was told it was dropped off at the Walgreens pharmacy, down the street, on November 8th......today is the 12th.....i had no correspondence with FED EX to let me know where they left it. IT DID NOT HAVE TO BE SIGNED FOR OR ANYTHING....THEY WERE TOO FREAKIN LAZY TO EVEN ATTEMPT TO DELIVER IT!!! When we had our business my husband would order parts for the business and they wouldn’t even come to the door, which had public access, and just throw the package on the ground outside wherever.....NEVER USE THIS BUSINESS!! "
"I want to ask about my college transcript if WES got it or yet. I need to register for master I do not have enough time my package # 780331609133
I am from overseas from the USA, how I can get another transcript, I have to travel to my country I need mine I need my right here!!!
how I can trust your Slogan Advertising "Keep Your Packages Safe"
"
"They don't keep you updated on your package and they are so lazy they just deliver package where they want to deliver it even though I chose a store. Now I ordered another thing hoping it wouldn't be delivered by fed ex but of course the shipper is using them again. They can't get a shirt from one state over delivered to me until a week later. Unbelievable. "
"Fedex driver yelled at me because I didn’t
Come out
Quick enough for him. Yelled “do you know how long I have been here” I asked him did he ring
The doorbell or honk like instruments? I told him to get
Off my property. He took my package threw across yard breaking it and left!"
"FedEx is by far the worst courier company I have ever worked with - and I worked in the export industry for over 10 years! I’ve had a shipment for my own brand new and small business. It is stock from USA, that customers are waiting for. The stock arrived in the UK 08/10/2019. When it wasn’t delivered, I contacted them to be told that it had been taken by customs for analysis. Fine... or so you’d think. After a few days I called up to ask about a timescale, a woman called Tracey spoke to me like I’m stupid saying it’s impossible for them to tell me. I left it a few more days so it had been over a week And spoke to someone called Jane. She shouted at me when I asked that they contact customs for an update or timescale. She shouted down the phone so rudely I was in shock. I tried to explain to her that I know full well they can contact customs, she refused. I asked to speak to her superior To get some answers, Jane hung up on me. I got a phone call for feedback! I complained, was told I wld receive a call back about the matter and never did. Regular phone calls achieved nothing. Until today, 31/10/2019, Scott who was supposed to call me back yesterday and didn’t bother, told me (after I called again) that the package is, in fact, missing. So they lost my property, lied about it and spoke to me like I’m an idiot every time I called. Myself, my business, business partners, associates and friends and anyone I discuss business with will NEVER use fedex after this experience and I am going to write as many reviews as possible so that nobody else suffers the disgraceful and incompetent service FedEx has to offer. "
"Hate fedex's service. I was at home waiting for my package and they didnt even ATTEMPT to deliver it. They just left me a door tag and left; & then i had to go out of my way and drive for 30 minutes to a fedex location and pick it up myself. THIS HAS HAPPENED EVERY SINGLE TIME WITH THEM theres an intercom for a reason and i put THE buzz on my packages for a reason. Jesus i can go on and on. RETRAIN YOUR EMPLOYEES. I PAY FOR SHIPPING FOR A REASON. P.s i would give this company a 0 if i could. Dont even get me started on the DUTY FREE ontop of the shipping i have to pay. Biggest scammers of life !!! "
"Me and my daughter watched an old man at Canadian tire get inches away from being run over by a reckless fed ex driver while trying to cross to the parking lot. "
"Fed Ex is a scam. They promise you everything but deliver nothing. The indians on the other end of fed exs outsourced customer service will wear you down until you're left cold and alone with not even an ounce of dignity left.
Some companys change you for the better, others leave you emotionally scared for a lifetime, this is the latter kind of company. "
"The will hold your package hostage and they will keep delaying the delivery period. Do not use this carrier, because their delivery drivers are lazy and unprofessional. I have no I idea why Apple is using this very cheap and nasty package carrier. "
"I was expecting a time sensitive package on 10/20/19. At around 2 o'clock, when I hadn't received my package I checked fedex tracking to find out where my package was, only to discover that all of a sudden my package wasn't going to be delivered anymore because my address was incorrect. Please note that FedEx has delivered many packages to my house previously, and my number is included with the package like all their deliveries. Immediately I contacted fedex to find out what was going on. Spoke with a customer service representative who verified my address and told me my address was correct on the package. However, all he can do is send a message and hopefully they will deliver my package today. I told him that was unacceptable and I'd like to speak w a supervisor. The supervisor came on, we spoke and he claimed he was personally speaking with the dispatcher to have my package delivered today because all the information is correct. He even took my phone number again. Needless to say, it now 10:21 pm and I did not receive my package nor a phone call. FedEx has become just like all the other carriers, undependable, unreliable, unprofessional, and disgusting. If I could have chosen a zero star for this rating, I would. Thanks for messing up a simple delivery FedEx and costing me money."
"Never arrived on time.
Never knock the door if signature required, they just leave the paper in your mail box and ask you to go pick up in shore.
And sometimes, your will lose your package "
"They actually sent me to pick up my package at 9 PM at a location that closed at 8 PM and then even though I could see people inside through the windows and the gates told me they "couldn't get in touch with anyone at the location" to help me. So I drove 30 minutes each way for nothing? And they refused to reattempt delivery. "The only thing" they could do was have me try to pick up the package the next day. Are you kidding me?
With no way to get in touch with each other and such horrible time management it's a miracle they're still in business."
"I work in this building about 2 years .ups delivery every day never have any problems, Fedex always call did not find the street number so I have to go to the store to pick up, today I called to know what to do and the costumer service asked what you want me to do. My answer was I am the client did I called the wrong department?I thought that you were the costumer service .after very rude answered he hung up on me. i don't know what worse the delivery or costume service. Fedex service never again"
"They have terrible service. Signed the door tag and the man left me another door tag and didn't leave my package. Use UPS!!!"