"I had an issue with my glasses and customer service were extremely helpful and professional to deal with. The quality of their glasses are great and really stylish "
"They are quick, prompt & professional when handling any questions you regarding your order. I will be using Firmoo in the future and refer to friends & family."
"Muy muy satisfecha. Fue complicado tomar las medidas pero mereció la pena, son perfectas!!!"
"The frame is excellent, the driving lenses are very good, highly recommend, I didn't have any trouble driving at night. Customer service is great the only problem there was, was with the courier but a sales Rep. Jeanine helped out a lot."
"The glasses are beautiful, they frame my face nicely and they’re not flimsy (: love them! I was having some issues as well and customer service was great, helped me a lot!"
"Primera vez que ordeno unos lentes con receta por medio de este servicio, estoy toltamente satisfecha y lo recomiendo mucho especialmente ala comunidad latina que no sabe de estos servicios online y que se pueden ahorrar mucho dinero."
"Truly a fantastic site with divine service. I was able to get affordable new glasses in today's rough economy. I'm so glad that a site and service like Firmoo exists. I've made two orders and everything went more perfect than I expected. BOrdered two glasses as part of their BOGO; one having some problems, but their customer service reps quickly took care of the problem. Recommending to friends and family! :)))"
"I ordered two pairs of glasses. I live in Hungary, so I was a little bit worried about shipment time. However, shipping was surprisingly fast, I didnt have to wait more than a week until delivery (it was faster than buying glasses from an optometrist in my country).
Both of the glasses look great, stylish, so Im really satisfied. Thank you for the helping me and giving me informations about the status of the shipment.
For the price, it really worth it!
Thanks again. "
"Firstly, the glasses are great and you can't beat the value!! I am very happy with them. I had some hiccups with the order, which was frustrating at first, but customer service resolved it. Shipping isn't the fastest, but it was worth the little wait and it's mostly because other companies have spoiled me with instant deliveries. "
"I absolutely love the glasses I purchased. My prescription is exactly as expected, the frames are lightweight yet don’t feel cheap whatsoever and the fit is perfect. I ordered two pairs and decided to return one as I just didn’t need two pairs. Customer service was very quick to issue a full refund on the second pair and also let me keep the pair of glasses...you read that right, I received a full refund within 48 hours of them telling me they would issue it and they told me to keep the glasses. I would absolutely work with them moving forward!"
"The customer service is incomparable & our glasses are fantastic!!! I will for sure recommend Firmoo & also be purchasing future glasses!"
"Fantastic service, fast delivery, great quality, lovely case. Easy people to deal with and great choice. "
"I was leery because of the price, but these are high quality glasses! I love them, great fit, very stylish, prompt customer service and fast shipping. I am amazed so far and I will definitely shop here again. I get major compliments on my frames."
"Loving my new glasses from firmoo.com! Thought would give it a go, since my prescription changed a bit and my other pair are finally starting to show their age of over ten years! For just under $25 including shipping, figured couldn't hurt to try... Both the fit and my vision is great, and I've already had a couple compliments on the frames! "
"I am a big fan of Firmoo, their customer service goes above and beyond to make sure you have a good experience. My glasses were super affordable and are the same quality I would get spending hundreds of dollars in an eye care center."