"I had a wonderful experience doing business with this company. I had to exchange my product and they made it effortless. I am happy with the great deal I got, the company's service and the overall experience. I would recommend them and will use them again for future purchases. "

"Purchased a Nikon D50digital camera by telephone for a great price and received it the second days as ordered. The sales rep did the usual 'spiel' for add-on packaging but he was not pushy or rude - as had been my experience with other stores that sold the camera at similar prices (I hung up on them). I decided to purchase the extended warranty a week later, requested the same rep, and he was just as helpful again.

Thank you for a pleasant buying experience and I will have no hesitation purchasing from this store again "

"Great Experience, they had what I wanted and shiped like I wanted.

Couldn't ask for more."

"Excellent experience. Ordered Canon Powershot A610 and extended warranty by telephone on 12/20 and received both on 12/27. Good price for both, hassle free; no pressure to buy more. Arrived in good condition, well packaged. Would use them again and recommend to others.
"

"For the most part, I was very pleased with this transaction. The price was great, the service I got was very good when I called to order over the phone (was looking for a bundling discount), the delivery was made MUCH quicker than I would have anticipated using the free shipping, and the overall buying experience was ideal.

Where I had issues were as follows. When I placed the order, I didn't want to give a home number, as the purchase was a surprise holiday gift for my wife, and I did not want her contacted for any reason. I was told that they needed the home number for billing, which was odd, but I accepted it, under the promise that they would not use it. That night, someone from the credit department called my home and left a message asking for a return call about my purchase. I was not happy! Otherwise, it went very, very well! "

"I was very pleased with this seller. For some reason (perhaps my fault) the online order I placed did not complete. When I called to check on it, a salesman named Harry G. was very personable and placed the order for me without trying to sell anything else. this company had the lowest price of any online seller (except there were 4 with sites with lower prices AND hundreds of "don't buy here complaints" from consumers."

"This review replaces one I'd prevously written that RR apparently 'lost'. So as I recall...I'd ordered a pair of binoculars. They arrived in a shipping box with no padding that UPS had made sure to smash and pummel appropriately. Of course the binoculars were damaged. Called FC and - now get this - they wanted ME to contact the manufacturer for warranty replacement. Warranty? The box's address label showed it was shipped from FC, not from the manufacturer, so it was not the manufacturer's problem. Had to do a lot of back and forth over email and eventually even phone with FC's so-called customer service before I got FC to take the binoculars back. Huge waste of time. Won't do business with any of these notorious NY camera stores again."

"Great customer service. I accidentally placed my order incorrectly online and the customer service person was so very helpful in sorting out the mess. I received my order -- even with my mistake in time for Christmas. "

"I've bought a Nikon digital camera, it works perfectly. Great shopping experience, fast delivery, not a single problem.
I also ordered a filter for the camera in november, which got lost on the way.Not a big deal, but after a phone call to the customer service they shipped it again with no charge. "

"This retailer had a great price and decent ratings so I attempted to order a laser rangefinder. After going through most of the checkout procedure it said there was a problem with my credit card number (there wasn't) then it refused to let me opt out of e-mail solicitations. Then it refused to change the shipping from next day air. Use this company with extreme caution."

"In December 2005 I have bought in this company Nikon D50 (body only) and a couple of lenses. I really like this company and their prices. The sellers of this company are very pleasant. My order was delivered in NJ within 3 days. I enjoy by mine Nikon D50. I am going to buy from them in the future and I shall recommend them to my friends.
Yuriy"

"The Canon SL450 digital camera I rec'd was USED. It had a bunch of someone's hunting pictures on it. Trying to work something out with the store, so far they are not being cooperative.

Mark Normand"

"Sale went well on their site. Reguested two day shipping and that went well also. Will buy again

John"

"Easy to order. Received the product (Nikon D70s) within the time frame specified with all components advertised on the web-site. Would most definitely order from them again. "

"Excellent experience - good customer service, good pricing, quick delivery!"