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Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2005-12-30

"1. Received a defective product
2. My credit information was hacked from this vendor. or some employee may have stolen all my information and used it all over the internet and cause a MOUNTAIN load of traumatic distruction in my life
3. Second unit is also defective. Flash shutter does not open sometimes. I have to use my finger to open the shutter door.
4. I will never order from this vendor.
5. Bunch of theifs are sitting at their place.
"

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
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Verified
5/5

2005-12-30

"Good service. Good experience. Item was delivered in good order
"

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DJ2
Verified
5/5

2005-12-29

"I purchases a Cannon Power Shot S70. The service was guick and easy. Recieved my camera quickly so I would not have to go to vacation without it. Thanks a lot. Will gladly shop here again."

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Verified
1/5

2005-12-28

"I Bought a fuji e550 from this store and never received the hand strap. I alled and the women said she would call me back that day but I never heard back from her. When I called back to find out what was going on, all I got was that department is closed and I will have to call back. I still have not heard anything back and I still do not have a hand strap. I do not have my invoive number but my name is Eric White if you want to verify."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-12-27

"I called customer service to order the Fine Pix S5200 Digital Camera and the phone was answered promptly by a very helpful staff member. The camera was delivered within the week and my son received it for christmas and was VERY PLEASED. I will certainly order from this company again. Customer service was superb."

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Verified
5/5

2005-12-25

"Purchased a P-10 Digital Photo printer and a 256 mb xD picture memory card. The prices were great and the package was delivered a day early. Was a gift for my parents. Gave it to them today and tried them out and the printer and memory card work great! Good prices, prompt delivery, need I say more? Thank you! "

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Verified
4/5

2005-12-24

"I had trouble ordering through the website so I called to confirm my order was processed correctly. This resulted in two of the item I ordered being sent out - which is what I called to prevent from happening and was assured it had been taken care of. This led to my needing to call several more times to cancel the duplicate item and be sure my credit card was properly credited, because of course I was charged for the erroneous item and wouldn't receive credit until it was returned to them. So I feel the ordering process needs some refinement, especially the online segment. To the company's favor, the customer service reps were all extremely helpful, personable and polite. The problem was eventually resolved to my satisfaction."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being trustworthy
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-12-23

"Although they were a little slow (about an extra day) shipping out the order, it arrived well packed with pilfer-proof tape in prime condition. The customer service folks that I had talked to while trying to track this order down were responsive and understanding and their email support was way above par too. They really do old-fashioned customer centric business - a key component missing from most other stores I have dealt with. I will definitely buy from these guys again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-12-22

"I am very satisfied with my purchase experiance. I am very satisfied with my purchase experiance."

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Value the company offers
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Verified
5/5

2005-12-22

"This was my second purchase and again I would highly recommend this merchant. Ordering was easy and I had my digital camera in a couple of days. They have the best prices! I will always come to their website first for future purchases. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2005-12-22

"This was by far the most HORRIBLE internet shopping experience I have ever had. The order was place on October 28th and was not rec'd until early December. This was after SEVERAL calls to a horrible customer service department. Each time I was told the items were sent, when in fact they were not. Then, when the order arrived, one item was missing a MAJOR part. So major that the item is not operable. Turns out that item is not included - but it's avaialable for an extra fee. Now, its the end of December and I am STILL waiting on that part. I was offered a $10 credit for a $1500 order. What a joke."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-12-22

"This was my first purchase from this company. I did have some questions not answered on the website so I called. The phone was answered promptly and the person was able to answer my questions satisfactorally. The digital camera was delived on time, complete as advertised, undamaged and at a very competitive price. In sum, I'm a very satisfied customer.
Leonard B Alenick MD
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-12-22

"After having many problems with Abes Of Maine (greymarket merchandise among other things)
I purchased from Digital Photo Club. The merchandise was as advertised and shipping was quick.
Since my purchase was over $2,300, I felt that I should be treated properly from the outset.
Digital Photo Club came through in all respects.
"

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Overall quality of the company
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Verified
5/5

2005-12-22

"I purchased a Kodak P850 from Digital. The camera came promptly with NO accompanying, annoying phone calls for "bait and switch or warrantee extension". When I determined I wanted to return the camera for an upgrade to a DSLR, the store quickly gave me an RMA, shipped the new camera several days after I sent the Kodak back, and charged my credit car the correct additional amoutn. When you hear horror stories about some of these cutrate Brooklyn electronics stores, THIS STORE IS NOT ONE OF THEM. You can buy with confidence at this store."

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Verified
4/5

2005-12-22

"I bought an Olympus WS-310M Voice Recorder. Great product. Exactly as depicted and described. Service was painless and quick over the phone. Delivery was on time as stated. Great merchant! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability