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Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2005-12-21

"Ordered a TomTom GPS system. First checked their website and then called sales to verify availability. Ended up ordering over the phone, which was a smooth process. Item was shipped the next day as promised and arrived on the promised day. Excellent service."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
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Is committed to quality products and services

Verified
5/5

2005-12-21

"Very Good pricing on the Fujifilm Fine Pix S5100 with reliable delivery. Sales person was very helpful on the phone during my purchasing process."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-12-21

"I had a little trouble with their website during checkout, so called the store. I experienced no wait and the customer service rep was pleasant and courteous during the transaction. The product arrived within the time frame expected; overall, I was most satisfied with my experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-12-21

"I luckily (accidentally) stumbled upon this website just prior to purchasing a camera from a seller that advertised the lowest price I could find on the web. After reading the reviews and feedback, I not only discounted that seller, but the next 3-4 on my list. I finally went with Digital Foto, and could not be more pleased! I placed my order late Sunday night, received confirmation of my order and that it had shipped on Monday morning, and had the camera on Tuesday. I could not be happier with their service, or the help of this website. I ended up only spending a measily $5 more with digitalfoto.com than the lowest price I could find, and I would happily deal with them again in a heartbeat."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
N/A

Verified
5/5

2005-12-19

"Pleased with price for Canon A610 digital camera, which was delivered within a week, as promised by e-mail / tracking. My only quibble with UPS ground delivery is that the package was just left outside an apartment door, without attempt to see if anyone was home to receive it. What would happen if someone had picked it up? We delivered it... I didn't get it..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is trustworthy
Is easy to do business with
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Is committed to quality products and services

Verified
5/5

2005-12-19

"Very Pleased with the purchase.
This is the first purchase I made from them and did so based mostly on reviews found here. Item arrived as supposed to, in good shape. They had excellent price on Canon EOS20D. The only negative I can think of was the $59 that I had to spend to get it UPS second day. I just think for an item this expensive that they would give a much better deal on shipping. Other than that I was extremely pleased with the whole transaction and would order from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused

Verified
5/5

2005-12-18

"AWESOME!!!! I will DEFINATELY buy from DIGITALFOTO again. The salesperson was great. I got a superb price on my Canon PowerShot, it was delivered promptly and everything came exactly as I wished. THIS IS WHAT YOU CALL SERVICE WITH A SMILE. Look no further! This is the company to buy from! I could not be happier."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Overall technical support
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
N/A
Web site reliability
N/A
Speed of web site
N/A

Verified
5/5

2005-12-18

"Very Satisfied Great Customer Service Order received on time as promised. The Sales Consultant was great in follwing up the phone calls."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-12-17

"I was concerned about placing such a large order with an online dealer with whom I'd never dealt before. The entire transaction worked perfectly: their price was almost the lowest one advertised; the person with whom I spoke on the telephone was courteous and helpful; the product arrived on time and in an unopened condition. I would not hesitate to order from digitalFoto again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused

Verified
5/5

2005-12-17

"i ordered a "initial 1250b" portable dvd player from a gent named avi, he was very proffessional and helpfull. it was packaged and shipped better than i thought it would be, delivered in 3 day's as promised perfectly. i originley was to order from another site that i have done buisness with, but they were out of stock. i am now a new "happy customer" with DIGITALFOTO DISCOUNT CLUB !!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-12-17

"Did some serious research on where to buy the Fuji FinePix s5200 digital camera. Once I found Digital Foto Club and read up on their company, their reputation on resellerratings.com, and their order process I was hooked. The price was lower and item was exactly what i was looking for. They offered free shipping. So, I placed the order and was happy when the order arrived exactly when they promised. Everything was in excellent order and I have already taken several hundred pictures with my camera! They've been great. I've already told my friends about the great prices and services!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2005-12-17

"My buying experience started out to be a good. The ordering process was easy and my item was shipped out timely. This is where my purchase went bad. The seller used UPS as the shipper. I paid for 2 day shipping as I needed the item on Monday for trip I was taking. The tracking indicated it would not be delivered until Tuesday. I then called UPS and requested the item be delivered to an alternate address. UPS agreed to do so. Apparently, UPS did not attempt delivery, but returned the item stating I'd moved and they were searching for my current address. The next day, I found that the item was returned to the seller and that I'd been charged a restocking fee because UPS didn't attempt to deliver. The seller then sent it to the same address again, without verifying the address and this time it was delivered to my front door (in my absence). I contacted the seller via e-mail and by telephone. The customer service person I spoke with said I needed to speak with someone else and they would call me. They did not, but did e-mail me stating they would not remove the restocking fee and would charge me again for shipping. In my opinion, the fact that the seller refused to even attempt to remedy this situation and the fact that the item was reshipped without being "restocked" and without checking a supposedly bad address tells me this seller was looking to make money for nothing and they obviously have no "Customer Service" or scruples. I will certainly not buy from the Digital Foto Club again and would advise anyone else against doing so. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2005-12-16

"I had a great experience with this merchant. All orders are shipped very fast and I usually receive all items the next day since I'm located in NJ.

What I like most is that I was shipped a defective lens (focus mechanism was problematic) and DigitalFotoClub's customer service was also very fast and efficient. I was able to replace the defective lens in about 5 business days since I shipped it out to them.

I would definitely continue doing business with this merchant.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

5/5

2005-12-16

"Chose this store after confirming ratings here , and they were everything and more , great customer services , had placed an order around 12:00 p.m for an camcorder optura 600 with overnight shipping , got the confirmation online that is it being processed , called to make sure it ships the same day , which I was told it usually does not as there is a processing time , however when said that I need it by tommorow and I had confirmed this on their site which states orders placed before 2 p.m will be shipped the same day ( for one day and 2nd day delivery) .

The customer service was more than happy to expedite it , got another call around 5:00 PM that the order is being shipped ( Fantastic ...) what else can you ask for ....

Great Prices , Great Customer Services , Superb Buying Experience , Would shop here AGAIN !!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused

Verified
1/5

2005-12-13

"I attempted to order from this company but my order confirmation came up blank. I attempted to contact this company to see if my order went through and was put on hold for about 10 minutes. An annoying Brooklyn girl kept reminding me to please wait for the next person about every 15 seconds. The first person I talked to wasn't exactly sure if my order went through or not. He seems confused, So he transferred me the sales department to place another order. This new person had no customer skills at all. After 5 minutes into the call I told the person I would just order online because we could barely understand each other. He HUNG UP right away on me. It's like the whole company didn't care about my order. I eneded ordering from a different company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
N/A
Speed of web site
N/A
Web site reliability