"Great that it is Canadian, good selection, staff I have spoken with have been very pleasant and capable."
"My overall experience with this company has always been nothing but great! The products are great, on the Harley Davidson side of things. The customer service A1! Friendly, quick to respond, and will usually provide another product if something won't fit your bike. Recommend paying the extra shipping fees to get it faster....like a lot faster! Payment is real easy!
Overall, they are great...order their stuff!"
"I had a defect shield on one of my winter helmet, and the customer service was very fast to answer and offer me options for my problems. Super fast shipping too!"
"Top notch , really happy, I like how your site says in stock ready to ship, or leaves warehouse in ex amount of days, unlike others, same day is actually same day, when I order, I need my stuff,I have projects and need parts, so I appreciate this.
Thanks."
"We had an issue with a helmet that was too small and had to return it by mail. They had no issue with the return, refunding us promptly. Great service, will be ordering from them again with confidence that if anything goes wrong, they've got our back. Cheers!"
"Wonderful customer service, and just the best moto content on the internet. Need I say more?"
"I purchased a fantastic leather motorcycle jacket from Fortnine in 2018, and unfortunately noticed that the inner lining was tearing away from the leather. I remembered that the manufacturer had a pretty good warranty when I bought it, and went looking for their warranty contact info online. My stomach dropped when I could not find the manufacturer website anywhere...and this was a $500+ jacket. Did not need to be losing that much money during a pandemic...
I nervously reached out to Fortnine support, and explained the situation. I had a reply quickly, asking for a couple photos to review the damage for their supplier. After I supplied the photos of the damage, they were back in touch within a day or two, and said that they agreed to warranty claim the jacket for a full store-credit of the purchase price! I was blown away...they had a solid get-out-of-jail-free card in the argument that "Oh...we'd love to help...but the manufacturer is closed....sorry!", but nope...they did the right thing and covered it. I am extremely impressed, and they have a customer for life. "
"I was contacted by customer service in regards to my order. The customer service representative was super helpful and clear on what I needed to do to confirm my order.
Secondly I love the fraud prevention system. Makes me feel extremely safe doing business with you. Thank you for all of the help!"
"Jai passer ma commande un mercredi apres midi et le lendemain matin je recevais ma commande.....vraiment rapide "
"Just taking some time during this covid **** to thank all of you at Fortnine, you guys are awesome, even tho the website doesnt always update the status correctly, shipping is always super fast and your price are on the spot. I’m always and without any hesitation, recommending Fortnine at all my quad and bike buddies.!"
"Easy to order online and return under their return policy. Ships very fast and everything was packaged well. Great customer service. Highly recommend."
"The FortNine Site has an excellent range of products, is very well laid out and easy to navigate. I purchased the Pro Grip Riot LS goggle and it’s fantastic. Order turnaround time was very efficient and that allowed me to use the product in just days after ordering. A great feat considering the difficulties of the time. Excellent job team!"
"Great customer service, I ordered this pak on Monday, was shipped on Tuesday, arrived on Wednesday!!"
"I lost a bolt for a windshield I was installing, which I bought here online, and Marie in customer service was able to hunt down a replacement. I feel she went out of her way to ensure I got a new bolt. Spend her money here, it's Canadian!"
"Great products. Excellent customer service. Prompt shipping. Well packed."