"I needed a couple of accessories and other sites advised stated it wouldn’t work on my bike even though I was certain it would. FortNine responded incredibly quick to my questions and when I ordered it forgot I needed something else and quickly asked FortNine to include it in my previous order. This was taken care of in minutes! Very pleased with the service. Thank you FortNine. "

"have shopped with fortnine since it was Canada's motorcycle. always a great experience. never had any problems with shipping or inventory stock. i never go anywhere else for my gear and accessories!"

"I originally ordered the wrong exhaust system and was able to send it back with zero hassles. I then reordered the correct one. A Bassani 2into 1. It arrived earlier than expected, had the gaskets I ordered extra in the box and is perfect! I look forward to buying more parts from FortNine. Thank you, Patrick "

"Mailed my defective goggles on Monday and received my free replacement Thursday, 5 star service!"

"There are not enough words to describe how amazing this customer service team is! If it were not for the staff at FortNine I would not be able to ride the stunt show on my Harley this coming weekend. I cannot thank you enough FortNine for having some "first class" service! Not only that... but I have NEVER been disappointed when shopping on your site. Cheers guys. Great work, and even better people."

"I bought the wrong belt for my atv and had to return it. There return service is easy and they even have it where you can print off the shipping return address and postage is taken off your return which for me made it easier. Now I have ordered lots of parts for my motorcycles and atv , and I love the free shipping once you’re over $50 !!the website is easy to use and love you can save vehicles too a garage to reference for parts.Great job Fortnine"

"Product shipped and arrived within 2 days. Best price I could find online."

"I’ve ordered a few different time from this company. Everytime the delivery has been late.i can order the same thing from the states and get it quicker"

"I purchased the CKX helmet from fort nine, and when the strap broke they quickly contacted the dealer and are now sending me a replacement, thx again! "

"Second I. Order from Fort Nine, products, service and speed of processing my orders is nothing short of excellence.... keep up the good work.
They answered my questions before purchase with speed and knowledge of their products. "

"I purchased a Klock Werks windshield from Fortnine in early spring 2019. The windshield started cracking quit badly so I gave Fortnine looking for help. Within two weeks, they and dealt with Klock Werks and I received a refund. I must note that Klock Werks came through. I've never had a bad experience buying from Fortnine. Great pricing and delivery right to my front door all in good time."

"Disappointing service and no customer care whatsoever. Seems like they only care about making money and not happy clients when it comes to return.

I was told on the phone I could give the knee braces back even though I said I tested them out. They are still in great new like condition and the lady on the phone said send them back. I did and the guy rejected and answered back like a policy robot not having any empathy or listening to my side. Saying they are used.

He disregarded what I said when I explained. The lady on the phone lied to me and I felt scammed. I do not trust them.

Never ordering again. They didn't take responsibility for their own employees mistake and dont talk like a normal human when its their fault.

"

"I recently ordered three tires from Fortnine. After installation on my ST1300, I began experiencing handling issues with the front tire. I contacted Fortnine and without any fuss, they solved my problem! Thanks Lucien! "

"I ordered a pair of BikeMaster brake pads that were supposed to fit my bike but didn’t. After doing a bad review, Fortnine contacted me inquiring about my experience. Without hesitation the Customer Representative offered to reimburse the brake pads even if I didn’t have the original packaging. That after market initiative showed me that Fortnine takes their customers at heart."

"I've been purchasing items from Fortnine for years and really like the quality of their product. I am however disappointed at the timeline in which it takes to receive these products in the mail. After processing and shipping it takes nearly two weeks. Fortnine's solution was that I pay for expedited service. In this age I do not feel I should pay for delivery when I am purchasing hundreds of $$$ of product. Last time I bought something on Amazon Prime it took 2 days. "