"It is a worst experience with this site. What was promised is not what is being delivered. I was told if buy two cameras in one order they will shipt two free promotional items and now it is a different story.
Michelle Manager is very very rude and very unprofessional.
I strongly recommend not to go for this site for purchase it is really a hell to chase them to get anything out from them "

"I was fairly happy with the company I ordered my camcorder from although I did expect to receive it a bit sooner but the communication was good by e-mail."

"Brian Peterson was very courteous and knowledgeabl and i had a pleasurable buyinig experience...

11 days later now i still have not received my items which i had upgraded to receive in 5-7 days
multiple phone calls to customer service with disappointing results, and not very nice to boot"

"These guys are scammers. They overcharged me for extras, they didn't ship my entire order and they forced me to write a positive review in order to get the tripod I had already paid for in the package but to date I haven't received it. Do not order from them. It was worth spending a few dollars extra to shop at a reputable place. I will NEVER buy from them again."

"READ – READ – READ - READ – READ – READ - READ – READ – READ –
Lifetime Rating: 2.94 / 10

I thought all of this bad review couldn’t be all that True, and I would be using my credit card (Visa) But as I found out!!!

All the bad reviews of this online seller are accurate!!!

This is a Scam Company! They offer OK prices, but they will call you and trick you into spending more money on the product. They called me and tried to trick me to spend money on the accessories that's already in the box!!

So, I will not recommend this company; actually I will recommend “NOT to buy any products from this website”.

When I receive my email telling my camera was shipping (I paid for 2 day air) it said “Ground” it also said they were shipping a L73 Camera, I ordered a L60 camera, because my son wanted a flat camera. I call them and got no response, so I wrote them this email.
===========================================
Hello,

I ordered this camera (L60) and paid for 2 day shipping. According to this UPS tracking info, it show shipping by Ground and will not be here until the 10th. When I called you I told you that I needed this for my Son by this coming Saturday the 7th because of a trip he is taking. If this is the case, I will be returning this camera and buy else where.

On the attachment is show 2 day express. Also, it is showing a different Camera a L73 and not what I ordered which was a L60, can you explain this?

Gary
=============================================
This is the response I received:

Dear valued customer,

For assistance in this matter please call our customer service department at ***-***-****.

Thank you.
===============================================

So I called and told the person everything and basically was told it’s in the shipping process and they couldn’t do anything about it. I asked about the camera being different, they said just look at it when you get it and if you still don’t want it, they could return it. And them was kindly hang-up on, because they couldn’t do anything more.

After a week long vacation I get back and had to leave for work for the week and didn’t look at the camera until the 21st of July. I then day the invoice for $204.98 and my check out total was:
Camera $135.00 (for a L60)
Shipping $19.99 (for 2day Air)
Total $154.99

So what was up with the extra charge, I was told when I called that they upgraded me to a much better camera and with a better long lasting battery and a wall charger. I told him that I was looking at the box and the battery and wall charger was listed as part of the camera and that was the correct model number on the battery listed on this box.

He said I could return it and they would refund my only $147.99 and that I could keep the free tri-pod, case, and cleaning cloth. I said WHAT! You sent to me the wrong camera and you want to only refund me $147.99? He said this was the best he could do seeing that I was calling over there 10day return policy. I said that’s because you shipped it ground and I wasn’t home to get it a look at it.

I filled with the bank and well see what happens. I keep you all posted.


In short – BE AFRAID, BE VERY AFRIAD of this Web Seller, you will regret it!!

TRUST IT FROM ME AND THE OTHER 379 OUT OF 538 PEOPLE THAT HAVE LEFT FEEDBACK ON THIS SITE. LOOK OUT AS THE HAVE MANY NAMES: I.E…
FotoConnection (TheWizStore.com, ephotoclub, 1stopcamera.com, Inoax.Com, TheNewConnection)'s

Lifetime Rating: 2.94 / 10
Performance: Over Past Six Months
Overall customer satisfaction
month reviews rating

10 October 2 10.00



9 September 58 6.03



8 August 78 6.63



7 July 24 2.08



6 June 24 1.35



5 May 27 0.83



4 April 23 2.72


Lifetime Rating: 2.94 / 10

Thanks for reading this:
Gary
Sunny Phoenix, AZ
Very unsatisfied customer
Online Date: 07/02/2007
"

"Though I am satisfied with the service however I didnt get the promotional gift what you have promised. Hoping to get it soon.Overall I am very much satisfied.My order number is 234793."

"i am a customer of this web site and i am very unpleased with its service.
on 9/24, i ordered a Fuji F31fd digital camera on the web site and pay
immediately.
after then i receive an e-mail from the web site asking me to confirm the
e-mail.
i called almost the same time after i read the email.its people, Greg Cabessa, was very pleased to confirm the order with me
and asked me to buy the charger and battery. and yes, i bought them. few minutes later, i receive an confirmation e-mail from the system and i thought the whole transaction was done.
however, i received the same email today(7 days later) asking me to confirm my order i placed on 9/24.
i called, however, its people said it doesn't have f31fd and said he has already told me and tried to make it look like my own fault. when i clearly expressed my intention to cancel the order and be refunded, he just said "cancel" and hung up my phone directly. this is really rude.
after confirming my order and waited for almost a week, its response is that it doesn't have such cameral.
i really can not believe how such thing can happen!!!
i will never buy anything with them anymore."

"Thank you for providing such fast, efficient service. The kind follow-up was also greatly appreciated. I was not expecting such wonderful personalized assistance. My Sony GVD 1000 player is functioning perfectly."

"very helpful.receive package ontime
fotoconnection will be used by me again for my next purchase"

"Took a long time to confirm address but otherwise was good."

" This is the worst business i have ever dealt with! I paid to have the camera equipment I purchased shipped express 2 day and it showed up 14 days later after 7 phone calls. I was hung up on almost every time and transferred from employee to employee. They used profanity towards me for no reason when asking simple questions to ensure I wasnt being scammed. Then they had the balls to call me and attempt to sell me extra equipment that I didnt need and wouldn't give up the attempted sale until i hung up myself. I never received all of the items purchased either! I got the bulk of the order but was missing almost $100 worth of accessories that never arrived. When I called to find out where the rest of my items were they did the same thing, hanging up on me and telling me they have no order number for me and do sign of my name in their system and accused me of scamming them!!! Worst business EVER!!! "

"This is one of those "hard sell" stores. They have a mountain of negative criticism. I will say it eventually worked out, I got an excellent deal, lowest price around, and some extras. But it is not easy dealing with these guys. They hold up your order until you confirm it. The obvious purpose of "confirmation," which they more or less admitted, is to have a chance to talk you into buying other things. Some of the reviews I have read here accuse them of much sharper practices, but as unpleasant as these folks are, I have to admit they came through and I got an excellent deal, new product, no problems, with warranty and all manufacturer included accessories--not to mention a few extras that were a free enticement.

MODIFICATION: On October12,2007, they called me and said that if I posted a positive review for them here, they would refund the $9.99 shipping charge. I told them that it was unethical to buy reviews.

These guys have some serious ethical issues. They just don't get it."

"I am quite satisfied with fotoconnection so far.
Placing the order was pretty easy. Price was comparable - in fact, I did not see any other site offering lower price for my item. I received my brand new camcorder in well and good condition
on time. I am also impressed with the responsiveness of the customer care team. Next time I need any item, I shall visit fotoconnection.com first."

" I purchased the Sony Handycam DCR-SR300. Fotoconnection had the best price on the web. Their extended warranty was even better than the manufacture. Quick shipping and excellent price! I would definitely buy from again."

"I ordered a camera from thenewconnection.com. It was a great deal. I have heard of the some of the scams some Internet companies run with the bait-and-switch routine, but had never experienced it until today.

The camera I ordered:

http://www.thenewconnection.com/vi-52982________Canon-EOS-400D-.html

See if you see where it says "Overseas model."

This morning I get 3 e-mails stating there is a problem with my order and I need to call and confirm. At this point, I knew the bait/switch game was on.

I call them up, ask what the problem was: "Sir, did you know you ordered the overseas model?" I just told "Joey" to stop. I didn't order the overseas model and he needed to cancel the order. "But, I can get you the U.S. edition for only $850 and I'll throw in a 1 gig card."

Don't buy from this place...they're just con artists.
"