"Good customer service, very quick in replies to inquires. All inquires were answered with haste. Very quick shipping and delivery. FramesDirect.com is highly recommended to anyone."

"Thank you for a quick, easy and efficient way to get new glasses!"

"My new glasses from frame direct were exactly as described and the lenses had the right prescription I was able to take them right out of the box and wear them. This was a great experience. "

"I could have swore I ordered Transition lenses (I have for the last 30 years)but I can't find my orginal order on your web site"

"Great experience and love the glasses?"

"very good - glasses are great

A little strange that my glasses got sent to Eastern Massachusetts, then back to Texas when it was realized that they had been missent, then back to Western Massachusetts, rather than just coming across Massachusetts."

"This is the 5th pair of glasses that I purchased from framesdirect. I have to say I have been satisfied with each pair. The delivery was right on time as they said it would be. I have sent many of my co workers to this site and I will cont. To buy from you in the future.

Thanks a lot for your impecable customer service."

"Great service and easy to use site!"

"Frames that I ordered were on backorder for 3 weeks, so I cancelled my order & sourced item elsewhere."

"Very happy with the product but uk site was confusing as i ended up paying shipping,duty and taxes as it was shipped from the states-all refunded by usa site due to error"

"Good experience. Got what I ordered."

"The price for the frame was lower than what I found locally and shipping was on time. Having lenses installed at a local eye care center went well."

"The frames I originality where no longer available. Tiffany was very helpful. Problems arise in every industry. A wiliness to help instead of blame is very Important. She did a great Job,and I will purchase more frames in the future "

"My experience with frames direct was great! It was very easy to get the price match and saved an extra $30 dollars on my frames. They were kind enough to call me an let me know my frames were on back order and when I could expect to get them in the mail. I actually received them earlier than they said I could expect them. They assured me my credit card would not be charged until my frames were sent in the mail. My frames were good quality exactly as pictured and described on the website and authentic not replica designer. I will definitely order from them again and I highly recommend them. "

"Very happy with the website for ordering, their follow-up to my order and the prescription shooting glasses when they arrived. Will definitely order from them again!
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