"Overall my experience was good. I would refer a friend."
"Great and fast service. Everything was handled to the smallest details."
"Got two pairs of Revo prescription sunglasses. Love them both."
"Great selection of frames. Customer service was thoughtful to confirm my order by phone. I received my order promptly and in perfect condition. Best of all I saved half of what I would have paid at my doctors office! Thanks Frames Direct!"
"Fair. The quality of the Versace frames are not that good. Also the lens already have tiny scratches on them."
"The only problem was that you did not have the colors of my first choice. But I like your options anyway."
"Great people to deal with,Fast delivery,Good price, Product is genuine,I would recommend this site,They are also promp with Email questions"
"The experience was great -- I ordered from the site because they had the specific frames I wanted (that my insurance company wouldn't pay for), ordering was easy, shipping was fast. I cheaped out on buying lenses and when they arrived and looked ridiculous because my prescription is so strong the thick lenses were poking out the front of the frames, the representative I spoke with on the phone was very understanding and helpful, and we got the RMA process and new order taken care of in just a few minutes."
"I Love my frames. And even though they were back ordered I got them pretty fast. I was very satisfied!"
"This was one of the most pleasurable online purchases I have made in awhile. The site was easy to navigate, no annoying pop-up windows, just a concise easy to use format. I would highly recommend them to everyone"
"The process was so simple!"
"Discovered FramesDirect on a Google search after I'd found frames at a mall retailer that I really loved, but could not afford the cost of the lenses. I was able to obtain my full order on FramesDirect for 60% less than I would have paid at the mall, AND I got my order delivered to my front door within a week. In addition it is evident that the employees at FramesDirect take great pride in their work. I have emailed their optician Angelica a couple times with questions about my order, and she has always been courteous and prompt in her responses. As a consumer who expects quality service and a quality product at an affordable rate, and who has been buying glasses online since 2006, I highly recommend FramesDirect.com."
"Good. No problems. Good communication. My frames were delayed due to overseas manufacturing. They contacted me early and explained it all. The frames still arrived ahead of my expectations and were very good quality."
"Excellent service, great quality and speedy too."
"My experience with framesdirect was enjoyable. I have a larger temple than normal and they took the time to help me find a frame that fit, even contacting the manufacturer for me!"