"I had to cancel an order last minute because I was heading out of town and Josh was able to accommodate my request and more. Much appreciated "

"I missed the deadline to change my meals and Nikki graciously walked me though a change via chat
She was excellent and very helpful "

"I recently moved, and opened a new account with my new address. I thought I had cancelled the old, but turns out it was still active, and I was being sent meals to two different addresses for two weeks! My old apartment never forwarded me the Freshly boxes (even though they request you to provide a forwarding address) so I had no idea I had a double subscription until I checked my credit card transactions today (I know, I should be checking them more often).

Anyway, Quinn was SO helpful and patient. She took time to research the issue, and reached out to her resources to find me a solution. She ended up being able to refund the two double charges as a courtesy, and had the most wonderful attitude during the entire conversation.

It's so easy to receive less than par, or even just mediocre customer service these days. Quinn definitely went above and beyond - thank you, Quinn!!"

"Mary was very helpful and assisted with everything I needed. Also, very friendly and efficient. "

"Freshly provides plenty of healthy food, prepared on their own and delivers. Good choices for both lunch and dinner. They have cost effective plans. Delivers soon."

"I received a notification that a weekly meal had shipped - one that I hadn't intended on purchasing. I had moved, skipped a string of orders, and ultimately forgot to cancel my subscription. Diana S. was prompt, understanding, and kind enough to help me resolve my issue. Freshly is a great meal service and I thoroughly enjoyed it for the year that I used it!"

"I got very sick & needed to cancel temporarily bc I was on a liquid and they were so helpful and refunded my money and canceled my order bc I couldn’t eat it. Anyways all this with no issues and 100% courtesy!! "

"Austin provided very prompt assistance with resolving my issue and showed excellent communication and customer service skills!"

"I was skeptical at first, if Freshly would be worth the cost per meal, and taste good being heated in the microwave. Let me tell you, it has totally lived up and exceeded my expectations. Add in the convenience of I it being delivered to the front door, make it more than worth while. Customer service is excellent too."

"Freshly is very responsive to any questions. I went on their chat feature and was assisted by Nikki who was very helpful. My question was answered quickly and to my satisfaction. Nikki did an amazing job and was very courteous."

"I needed to have my first delivery's address changed because of an emergency and Kenny was awesome and helpful. Took care of it, and now I no longer have to worry."

"I had forgotten to change my default delivery address when I placed my latest order, so call Freshly's Support Number and spoke to Marge S. She was successfully able to change my delivery address before my order was shipped. She was very helpful and professional. "

"Hi, I just wanted to drop by and say Yall have a wonderful worker in August. They were literally perfect and couldn't have been more helpful. I don't leave reviews and especially not ones for customer service but I couldn't help but stop and say something after the service i got from August. They were on top of it and got everything fixed, in a matter of seconds. "

"I needed to change my address and August helped make it right. Thank you!"

"Josh was amazing at helping me figure out how my orders were incorrect. I was able to confirm my correct order and get the meals I needed for the upcoming week! Great service!"